Zillow Group
About the Team
At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of a dynamic, fast‑growing FinTech company you will help reshape how consumers buy, sell, and finance homes while working in a collaborative, high‑energy environment. About the Role
As a Mortgage Loan Officer you are responsible for originating mortgage loans and guiding borrowers through the loan process. You will drive funded loan volume and hit production targets through proactive customer and agent engagement, handling incoming leads from various sources and generating self‑sourced leads through strong partner relationships while providing outstanding customer service. Location
Remote with restrictions. Your principal place of residence must be physically located within Ohio. You may elect to spend time at a company office. Employment is contingent upon remaining in this location. Key Responsibilities
Originate mortgage loans, guiding borrowers through the process and ensuring compliance, providing all vital documentation for underwriting, processing, and funding. Achieve production targets by actively engaging with customers and agents, using data to effectively manage and prioritize a book of business for optimized efficiency. Handle incoming leads from various sources, including company‑provided lead resources, client partners, and self‑sourced leads through strong partner relationships. Promptly contact borrowers upon lead receipt and follow up after the initial discovery call to assess financing readiness and offer personalized support. Manage multiple leads and loans within SLAs, ensuring timely follow‑up and efficient processing while communicating effectively via phone, email, and text. Build strong relationships with assigned buyers, agents, and partners through regular communication and personalized support to encourage repeat business. Stay informed on market trends and nuances to tailor the customer and agent experience. Conduct occasional in‑market visits to engage with agents and drive Zillow Home Loans involvement. Ensure all transactions follow applicable laws, regulations, and company guidelines. Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge. This role involves the collection, storage, and use of your voiceprints (records of speech). Perform other duties as assigned. Role Requirements
3+ years of mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license (required). Physically located in and working from the state of Ohio. Successfully completed the 20‑hr SAFE Pre‑licensing Education and passed the SAFE Mortgage Loan Originator Test — National Component with Uniform State Content (required). Proven track record in handling purchase loans and working with real estate agents. Demonstrate a strong understanding of client service and exhibit a passion for helping people. Excellent interpersonal skills, deep mortgage process knowledge, and ability to fund loans successfully. Proficient in Microsoft products such as Outlook, Word, and Excel. Associate or Bachelor’s degree preferred. Travel is required within the first month of employment for training purposes. Ability to travel in‑market at least 5% of the time. Benefits
Base pay range for this role is $11.40 - $23.80 hourly in Ohio. Actual amounts may vary depending on experience, performance and location. Who You Are
You are a passionate and skilled communicator who excels at building client and partner relationships through consultative selling and phone sales! Motivated by uncapped income potential, you thrive in competitive environments, demonstrating strong time management, organization, and a continuous drive to learn and improve. Equal Opportunity Employer
Zillow Group is an equal‑opportunity employer committed to fostering an inclusive, innovative environment. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
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At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of a dynamic, fast‑growing FinTech company you will help reshape how consumers buy, sell, and finance homes while working in a collaborative, high‑energy environment. About the Role
As a Mortgage Loan Officer you are responsible for originating mortgage loans and guiding borrowers through the loan process. You will drive funded loan volume and hit production targets through proactive customer and agent engagement, handling incoming leads from various sources and generating self‑sourced leads through strong partner relationships while providing outstanding customer service. Location
Remote with restrictions. Your principal place of residence must be physically located within Ohio. You may elect to spend time at a company office. Employment is contingent upon remaining in this location. Key Responsibilities
Originate mortgage loans, guiding borrowers through the process and ensuring compliance, providing all vital documentation for underwriting, processing, and funding. Achieve production targets by actively engaging with customers and agents, using data to effectively manage and prioritize a book of business for optimized efficiency. Handle incoming leads from various sources, including company‑provided lead resources, client partners, and self‑sourced leads through strong partner relationships. Promptly contact borrowers upon lead receipt and follow up after the initial discovery call to assess financing readiness and offer personalized support. Manage multiple leads and loans within SLAs, ensuring timely follow‑up and efficient processing while communicating effectively via phone, email, and text. Build strong relationships with assigned buyers, agents, and partners through regular communication and personalized support to encourage repeat business. Stay informed on market trends and nuances to tailor the customer and agent experience. Conduct occasional in‑market visits to engage with agents and drive Zillow Home Loans involvement. Ensure all transactions follow applicable laws, regulations, and company guidelines. Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge. This role involves the collection, storage, and use of your voiceprints (records of speech). Perform other duties as assigned. Role Requirements
3+ years of mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license (required). Physically located in and working from the state of Ohio. Successfully completed the 20‑hr SAFE Pre‑licensing Education and passed the SAFE Mortgage Loan Originator Test — National Component with Uniform State Content (required). Proven track record in handling purchase loans and working with real estate agents. Demonstrate a strong understanding of client service and exhibit a passion for helping people. Excellent interpersonal skills, deep mortgage process knowledge, and ability to fund loans successfully. Proficient in Microsoft products such as Outlook, Word, and Excel. Associate or Bachelor’s degree preferred. Travel is required within the first month of employment for training purposes. Ability to travel in‑market at least 5% of the time. Benefits
Base pay range for this role is $11.40 - $23.80 hourly in Ohio. Actual amounts may vary depending on experience, performance and location. Who You Are
You are a passionate and skilled communicator who excels at building client and partner relationships through consultative selling and phone sales! Motivated by uncapped income potential, you thrive in competitive environments, demonstrating strong time management, organization, and a continuous drive to learn and improve. Equal Opportunity Employer
Zillow Group is an equal‑opportunity employer committed to fostering an inclusive, innovative environment. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
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