The START Center for Cancer Care
Financial Counselor
The START Center for Cancer Care, San Antonio, Texas, United States, 78208
Financial Counselor
Company:
The START Center for Cancer Care
Job Description Why Join Us? The START Center is growing! We are pioneering premier Cancer Care for our patients with leading doctors, advanced diagnostics and cutting‑edge therapies. We offer competitive wages, benefits, and yearly bonus opportunities. The growth of our organization and our innovative environment to treat and care for patients that have cancer make us a great match for anyone looking to begin or further their career at a company with a mission that truly impacts lives.
Key Responsibilities
Insurance Verification & Billing
Verify patient insurance coverage, co‑pays, deductibles, and benefits for oncology treatments.
Provide detailed financial information and estimates to patients regarding treatment costs.
Ensure the proper coding and submission of insurance claims related to oncology care.
Financial Assistance & Counseling
Assist patients in understanding their insurance benefits, out‑of‑pocket costs, and financial responsibilities.
Identify financial assistance programs available through pharmaceutical companies, non‑profits, and other resources.
Work with patients to create payment plans and discuss available financial options.
Patient Support
Serve as the main point of contact for patients seeking financial guidance or assistance.
Address patient inquiries related to billing, payments, and insurance coverage.
Educate patients on how to navigate the financial aspects of their care, including cost‑saving options and available support services.
Collaboration
Collaborate with oncology physicians, nurses, and other office staff to ensure timely and accurate billing.
Coordinate with external financial support agencies to secure funding or aid for patients when applicable.
Documentation & Compliance
Maintain accurate records of patient interactions, payment arrangements, and financial assistance applications.
Ensure compliance with HIPAA and all other confidentiality and legal requirements regarding patient financial information.
Reporting
Provide regular reports on financial counseling activities, payment collections, and outstanding balances to management.
Qualifications
High school diploma or equivalent required.
Previous experience in medical billing, financial counseling, or oncology care is highly preferred.
Strong knowledge of insurance verification, payment systems, and financial assistance programs.
Excellent communication and interpersonal skills with the ability to explain complex financial concepts to patients.
Ability to handle sensitive information with confidentiality and empathy.
Detail‑oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
Proficient in using office software (e.g., Microsoft Office) and electronic health record (EHR) systems.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industry Medical Practices
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The START Center for Cancer Care
Job Description Why Join Us? The START Center is growing! We are pioneering premier Cancer Care for our patients with leading doctors, advanced diagnostics and cutting‑edge therapies. We offer competitive wages, benefits, and yearly bonus opportunities. The growth of our organization and our innovative environment to treat and care for patients that have cancer make us a great match for anyone looking to begin or further their career at a company with a mission that truly impacts lives.
Key Responsibilities
Insurance Verification & Billing
Verify patient insurance coverage, co‑pays, deductibles, and benefits for oncology treatments.
Provide detailed financial information and estimates to patients regarding treatment costs.
Ensure the proper coding and submission of insurance claims related to oncology care.
Financial Assistance & Counseling
Assist patients in understanding their insurance benefits, out‑of‑pocket costs, and financial responsibilities.
Identify financial assistance programs available through pharmaceutical companies, non‑profits, and other resources.
Work with patients to create payment plans and discuss available financial options.
Patient Support
Serve as the main point of contact for patients seeking financial guidance or assistance.
Address patient inquiries related to billing, payments, and insurance coverage.
Educate patients on how to navigate the financial aspects of their care, including cost‑saving options and available support services.
Collaboration
Collaborate with oncology physicians, nurses, and other office staff to ensure timely and accurate billing.
Coordinate with external financial support agencies to secure funding or aid for patients when applicable.
Documentation & Compliance
Maintain accurate records of patient interactions, payment arrangements, and financial assistance applications.
Ensure compliance with HIPAA and all other confidentiality and legal requirements regarding patient financial information.
Reporting
Provide regular reports on financial counseling activities, payment collections, and outstanding balances to management.
Qualifications
High school diploma or equivalent required.
Previous experience in medical billing, financial counseling, or oncology care is highly preferred.
Strong knowledge of insurance verification, payment systems, and financial assistance programs.
Excellent communication and interpersonal skills with the ability to explain complex financial concepts to patients.
Ability to handle sensitive information with confidentiality and empathy.
Detail‑oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
Proficient in using office software (e.g., Microsoft Office) and electronic health record (EHR) systems.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industry Medical Practices
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