Xanterra
Human Resources Manager - Yellowstone National Park
Xanterra, Wyoming, Massachusetts, United States
Overview
Live. Work. Explore. as a part of our Human Resource Managementteam in Yellowstone National Park!
Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As part of the HR Management team, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.
Job Summary Train and guide managers in support of consistent employee documentation and discipline standards, ensuring adherence to park-wide practices, established company policy & procedure, State and Federal Law, and National Park Service standards.
The Details Position Type: Seasonal
Season Dates: March - November
Pay: $1,956.00/Bi-Weekly - $2,488.00/Bi-Weekly depending on experience and location placed
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.
Life in Yellowstone
Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
No Wyoming state taxes deducted from your paycheck
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world!
Benefits
Employee Assistance Program
Wellness Program
Learning and Development Program
Perks
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!
Responsibilities
Provide confidential, tactful support and guidance to employees at all levels, ensuring timely resolution of personnel issues.
Conduct and monitor corrective or disciplinary actions consistently in line with company policy.
Lead or assist in investigations of sensitive matters such as harassment or discrimination, ensuring lawful, thorough, and timely handling.
Assess situations to determine when escalation is necessary, involving the correct HR or Operations contacts promptly.
Maintain accurate and compliant employee and investigation files while ensuring proper documentation sharing with HR.
Partner with managers to address employee issues, improve training, and strengthen performance management practices.
Monitor turnover trends, support retention efforts, and facilitate fair and compliant terminations when required.
Promote process improvement, employee engagement, and effective communication across departments and locations.
Qualifications
Demonstrated skill in the areas of leadership, decision making, delegation, time management, problem solving, organizational and interpersonal communication.
Excellent follow-up skills with ability to shift priorities and restructure time and energies to perform in an optimal capacity. Make sound judgment both independently or collaboratively.
HR Certification preferred.
Minimum of three years Xanterra Yellowstone Management and/or HR experience.
Excellent oral and written communication skills.
Ability to persuasively and professionally guide and motivate others and to effectively communicate complex information to a wide variety of audiences.
Knowledge of Company policies and procedures, Park/Company guidelines and resources for cases with extenuating circumstances.
Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
Possession of valid driver's license and safe driving history required.
Physical Requirements
Able to walk through location housing facilities, including climbing stairs, on a daily basis.
Able to walk from HR office to offices of other location department managers on a daily basis.
Able to remain seated for periods of 30-120 minutes or longer.
Able to walk and/or stand a minimum of 30 minutes at a time.
Able to walk up to one mile continuously.
Able to walk on uneven terrain, including icy and snow-covered areas.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As part of the HR Management team, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.
Job Summary Train and guide managers in support of consistent employee documentation and discipline standards, ensuring adherence to park-wide practices, established company policy & procedure, State and Federal Law, and National Park Service standards.
The Details Position Type: Seasonal
Season Dates: March - November
Pay: $1,956.00/Bi-Weekly - $2,488.00/Bi-Weekly depending on experience and location placed
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.
Life in Yellowstone
Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
No Wyoming state taxes deducted from your paycheck
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world!
Benefits
Employee Assistance Program
Wellness Program
Learning and Development Program
Perks
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!
Responsibilities
Provide confidential, tactful support and guidance to employees at all levels, ensuring timely resolution of personnel issues.
Conduct and monitor corrective or disciplinary actions consistently in line with company policy.
Lead or assist in investigations of sensitive matters such as harassment or discrimination, ensuring lawful, thorough, and timely handling.
Assess situations to determine when escalation is necessary, involving the correct HR or Operations contacts promptly.
Maintain accurate and compliant employee and investigation files while ensuring proper documentation sharing with HR.
Partner with managers to address employee issues, improve training, and strengthen performance management practices.
Monitor turnover trends, support retention efforts, and facilitate fair and compliant terminations when required.
Promote process improvement, employee engagement, and effective communication across departments and locations.
Qualifications
Demonstrated skill in the areas of leadership, decision making, delegation, time management, problem solving, organizational and interpersonal communication.
Excellent follow-up skills with ability to shift priorities and restructure time and energies to perform in an optimal capacity. Make sound judgment both independently or collaboratively.
HR Certification preferred.
Minimum of three years Xanterra Yellowstone Management and/or HR experience.
Excellent oral and written communication skills.
Ability to persuasively and professionally guide and motivate others and to effectively communicate complex information to a wide variety of audiences.
Knowledge of Company policies and procedures, Park/Company guidelines and resources for cases with extenuating circumstances.
Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
Possession of valid driver's license and safe driving history required.
Physical Requirements
Able to walk through location housing facilities, including climbing stairs, on a daily basis.
Able to walk from HR office to offices of other location department managers on a daily basis.
Able to remain seated for periods of 30-120 minutes or longer.
Able to walk and/or stand a minimum of 30 minutes at a time.
Able to walk up to one mile continuously.
Able to walk on uneven terrain, including icy and snow-covered areas.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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