Wescom Financial
Assistant Branch Manager - Monterey County (King City Branch and Marina Branch)
Wescom Financial, King City, California, United States, 93930
Assistant Branch Manager - Monterey County (King City Branch and Marina Branch) - Virtual Career Fair
Join to apply for the
Assistant Branch Manager - Monterey County (King City Branch and Marina Branch) - Virtual Career Fair
role at
Wescom Financial .
Please use Firefox or Chrome internet browser to complete this application.
Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.
We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by delivering a signature experience.
Position Summary
Assists Branch Manager in the administration, supervision, and operations of a full-service branch office. Ensures quality member service and assists in directing branch activities to achieve credit union goals. Assumes management responsibilities for the platform and/or teller area as assigned and assumes responsibility for all branch functions in the absence of the Branch Manager.
Essential Position Functions
Maintains high level of member service by continually focusing on improvement in member survey ratings. Attracts new members and manages member and account retention.
Acts as a resource for the platform/tellers on policies and procedures, approves checks and check hold decisions and resolves Member Service issues.
Assists in managing branch staff and establishing performance goals, allocating resources, and assessing performance of staff.
Assists in selecting, coaching, evaluating, and developing all branch staff; oversees the training of staff in the areas of member service, products and services, operations, and interpersonal skills. Helps ensure training objectives are met and that Wescom University core curriculum is completed by all employees.
Supports achievement of annual goals for service, growth, and other key areas for assigned branch. Ensures staff efforts are focused on achieving goals and aligned with Wescom’s strategic objectives. Supports administration of the branch budget and ensures expense control in all areas including salaries and overtime.
Supports branch marketing efforts and provides remote marketing support for credit union products. Coordinates and/or conducts member seminars.
Ensures branch compliance with audit and security standards, policies and procedures and loss prevention measures.
Education and Experience
Bachelor’s Degree preferably in business or related discipline.
Other Skills and Abilities
Knowledge of credit union operations, excellent communication skills (both written and oral), and presentation skills a must.
Computer Skills
Proficient in Microsoft Applications (Word, Excel, PowerPoint, Outlook).
If you are applying for a Hybrid/Remote position, please note applicants are required to reside within our Wescom service areas which are defined as the following counties: Los Angeles, Orange, San Bernardino, Riverside, Ventura, Santa Barbara, San Diego, Imperial, Fresno, Kern, Kings, Madera, Merced, Mariposa, Monterey, San Benito, San Joaquin, San Luis Obispo, Santa Cruz, Stanislaus and Tulare counties.
Additional Information
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Banking
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Assistant Branch Manager - Monterey County (King City Branch and Marina Branch) - Virtual Career Fair
role at
Wescom Financial .
Please use Firefox or Chrome internet browser to complete this application.
Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.
We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by delivering a signature experience.
Position Summary
Assists Branch Manager in the administration, supervision, and operations of a full-service branch office. Ensures quality member service and assists in directing branch activities to achieve credit union goals. Assumes management responsibilities for the platform and/or teller area as assigned and assumes responsibility for all branch functions in the absence of the Branch Manager.
Essential Position Functions
Maintains high level of member service by continually focusing on improvement in member survey ratings. Attracts new members and manages member and account retention.
Acts as a resource for the platform/tellers on policies and procedures, approves checks and check hold decisions and resolves Member Service issues.
Assists in managing branch staff and establishing performance goals, allocating resources, and assessing performance of staff.
Assists in selecting, coaching, evaluating, and developing all branch staff; oversees the training of staff in the areas of member service, products and services, operations, and interpersonal skills. Helps ensure training objectives are met and that Wescom University core curriculum is completed by all employees.
Supports achievement of annual goals for service, growth, and other key areas for assigned branch. Ensures staff efforts are focused on achieving goals and aligned with Wescom’s strategic objectives. Supports administration of the branch budget and ensures expense control in all areas including salaries and overtime.
Supports branch marketing efforts and provides remote marketing support for credit union products. Coordinates and/or conducts member seminars.
Ensures branch compliance with audit and security standards, policies and procedures and loss prevention measures.
Education and Experience
Bachelor’s Degree preferably in business or related discipline.
Other Skills and Abilities
Knowledge of credit union operations, excellent communication skills (both written and oral), and presentation skills a must.
Computer Skills
Proficient in Microsoft Applications (Word, Excel, PowerPoint, Outlook).
If you are applying for a Hybrid/Remote position, please note applicants are required to reside within our Wescom service areas which are defined as the following counties: Los Angeles, Orange, San Bernardino, Riverside, Ventura, Santa Barbara, San Diego, Imperial, Fresno, Kern, Kings, Madera, Merced, Mariposa, Monterey, San Benito, San Joaquin, San Luis Obispo, Santa Cruz, Stanislaus and Tulare counties.
Additional Information
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Banking
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