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Sheppard Pratt

Practice Association Credentialing Manager - Towson, MD

Sheppard Pratt, Towson, Maryland, United States, 21286

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Job Category:

Professional & Management/Non-Clinical Prof

Requisition Number:

PRACT010616

Posted : December 18, 2025

Full-Time

On-site

Locations Showing 1 location

Hospital - Towson

6501 N. Charles Street

Towson, MD 21204, USA

Hospital - Towson

6501 N. Charles Street

Towson, MD 21204, USA

The Credentialing Manager is responsible for overseeing the complete credentialing and privilege process for all clinicians across programs and locations. This role ensures accuracy, regulatory compliance, and efficient coordination between clinicians, leadership, and governing committees.

What to expect.

You will lead all credentialing operations, maintain critical compliance systems, and serve as the primary resource for clinicians and leadership regarding credentialing status. This position blends detailed administrative work, process management, system oversight, and staff supervision in a fast-paced environment.

Specific responsibilities will include:

Manage end-to-end credentialing and recredentialing processes, ensuring compliance with Joint Commission, State, CARF, NCQA, and CMS requirements.

Maintain and optimize the ECHO credentialing database; track and coordinate expiring licenses, certifications, and insurance documents.

Prepare complete credentialing files for Credentialing Committee, Medical Executive Committee, and Board of Trustees review.

Develop, update, and implement credentialing policies and procedures.

Resolve credentialing and privileging issues and conduct routine audits for accuracy and compliance.

Provide administrative and data support for Medical Staff operations and delegated managed care audits.

Communicate credentialing status and updates to clinicians, Program Directors, Administrators, and other stakeholders.

Supervise, train, and evaluate credentialing staff.

What you'll get from us:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

Free clinical supervision to those working towards licensure

Licensing and certification preparation assistance

Comprehensive medical, dental and vision benefits for benefit eligible positions

403b retirement match

Generous paid-time-off for benefit eligible positions

Complimentary Employee Assistance Program (EAP)

Grand rounds, CME opportunities, and on-site lectures

What we need from you:

High school diploma with 2-3 years of administrative experience required;

Bachelor's degree and healthcare experience preferred.

Knowledge of behavioral health credentialing processes; familiarity with TJC and NCQA requirements.

Strong verbal/written communication skills and proficiency in Excel, Word, and credentialing systems (ECHO preferred).

Strong organizational, project-management, and problem-solving skills.

Ability to manage high-volume deadline-driven workflows.

The pay range for this position is $52,499.20 minimum to $81,078.40

maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

Qualifications Skills Behaviors Motivations Education Required High School or better.

Preferred Bachelors or better.

Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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