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The Fountain Group

Lab Operations Manager

The Fountain Group, Cambridge, Massachusetts, us, 02140

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Details for the positionare as follows:

12-month contract to start with the possibility of extension or conversion depending on performance and business needs

Rate: $50-53 an hour

Location: Cambridge, MA -Hybrid role

Job Description:

We are seeking a highly motivated Project Coordinator to support and manage DMPK operational logistics across early-stage drug discovery assays, pharmacokinetics studies, and compound management activities. This role plays a critical part in enabling efficient collaboration between internal research teams and external Contract Research Organizations (CROs), ensuring seamless execution of studies, accurate data tracking, and effective financial and vendor administration throughout the contract term.

Assay Request System (ARS) Management: Manage the end-to-end lifecycle of assay requests using the internal Assay Request System (ARS). This includes creating and tracking study orders, troubleshooting system issues, registering new assay codes, and supporting the onboarding of new CROs within the ARS platform.

Compound Management and Logistics: Oversee compound sourcing and logistics, including availability checks, internal ordering, and coordination of external shipments. Manage compound plating, tracking, and inventory updates, while collaborating closely with internal compound management teams, external CROs, and third-party vendors to ensure timely delivery and accurate handling of research materials. Onsite support may be required for select shipments.

Data Management and Integrity: Ensure timely and accurate upload of assay data into the primary data repository (e.g., D360 or similar internal systems). Maintain comprehensive documentation and ensure all ARS records remain current, complete, and accurate.

Contracts, Financials, and Vendor Management: Establish, review, and maintain annual Statements of Work (SOWs) and vendor rate cards. Monitor Purchase Orders (POs), manage change orders, and review CRO cost summaries to ensure accuracy, compliance, and budget alignment.

Study Support Coordination: Support new study initiation by managing the quotation process, drafting study-specific SOWs, and obtaining required internal tracking numbers (e.g., G-TRAKS). Set up and maintain studies on external collaboration platforms such as Science Exchange.

CRO Communications and Relationship Management: Serve as the primary point of contact for day-to-day ARS communications with external partners. Coordinate meetings between subject matter experts (SMEs) and CROs, and support the logistical implementation of new assay protocols at vendor sites.

Data Analytics and Metrics Reporting: Track and analyze assay submissions and execution metrics, including turnaround times and success rates, across internal teams and external CROs. Perform spend analytics and deliver comprehensive monthly reports and KPI dashboards to management.

Required Skills:

Bachelor’s degree in Biology, Chemistry, or a related scientific discipline is strongly preferred.

4–7 years of experience in biotech, pharmaceutical, or research operations environments at an intermediate level, with direct exposure to assay operations, compound management, or vendor management.

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