ABB
Apply for the
Senior Field Service Technician
role at
ABB .
At ABB, we help industries outrun leaner and cleaner. Here, progress is an expectation for you, your team, and the world. As a global market leader, we provide the tools for your success. Growth takes grit, but at ABB you never run alone. Run what runs the world.
Position Reports To Service Manager
ABB Smart Power ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. Its portfolio includes industrial circuit breakers, low‑voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy‑efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy‑to‑use platform that helps organizations save energy and reduce CO₂ emissions.
Key Responsibilities
This role specializes in the installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems.
This role ensures the continuous, reliable operation of mission‑critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential.
Performs service tasks, identifies technical problems, and conducts analysis through remote or on‑site activities in various service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end‑of‑life services, replacements, etc.).
Contributes to customer satisfaction by executing service work according to customer orders and expectations. Builds and maintains good relationships with customers, understands their needs, and identifies new sales opportunities to communicate internally.
Coordinates, prepares, and ensures that all materials, parts, and equipment are available and meet the appropriate quality standards for service activities.
Identifies potential equipment failures proactively and requests corrective actions. Troubleshoots equipment failures and makes recommendations to prevent future issues.
Qualifications
Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years of experience servicing critical power equipment OR Associates Degree in electrical technology with 6+ years of experience in servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (8 years) servicing critical power equipment.
Electrical licenses or certifications (e.g., Journeyman Electrician, NICET, NFPA70E, OSHA 10/30).
Experience in installation, maintenance, troubleshooting, and repair of critical power systems, including UPS, PDU, STS, and related systems.
Advanced ability to write test plans, scope of work, and reports detailing test results.
Valid US driver’s license.
Prior work authorization that permits working for ABB in the US.
Work model for the role: Remote (New Jersey).
Why ABB? We want you to bring your full self to work – your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel every day.
Benefits Summary for Eligible US Employees Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more.
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus.
Vision benefit.
Company paid life insurance (2× base pay).
Company paid AD&D (1× base pay).
Voluntary life and AD&D – 100% employee paid up to maximums.
Short‑Term Disability – up to 26 weeks – company paid.
Long‑Term Disability – 60% of pay – company paid. Ability to "buy‑up" to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
Parental leave – up to 6 weeks.
Employee Assistance Program.
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
Employee discount program.
Retirement
401(k) savings plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
Time Off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non‑exempt positions.
This position is expected to pay between $65,100 and $104,160 annually.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race, or any other characteristic protected by federal and state law. For more information regarding your EEO rights, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Applicants may request to review the plan of a particular ABB facility between 9:00 A.M. and 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1‑888‑694‑7762. Protected veterans and individuals with disabilities may request a reasonable accommodation if they cannot use ABB's career site due to a disability. Requests may be made by phone or by email at US‑AskHR@abb.com. Resumes and applications will not be accepted in this manner.
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Senior Field Service Technician
role at
ABB .
At ABB, we help industries outrun leaner and cleaner. Here, progress is an expectation for you, your team, and the world. As a global market leader, we provide the tools for your success. Growth takes grit, but at ABB you never run alone. Run what runs the world.
Position Reports To Service Manager
ABB Smart Power ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. Its portfolio includes industrial circuit breakers, low‑voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy‑efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy‑to‑use platform that helps organizations save energy and reduce CO₂ emissions.
Key Responsibilities
This role specializes in the installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems.
This role ensures the continuous, reliable operation of mission‑critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential.
Performs service tasks, identifies technical problems, and conducts analysis through remote or on‑site activities in various service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end‑of‑life services, replacements, etc.).
Contributes to customer satisfaction by executing service work according to customer orders and expectations. Builds and maintains good relationships with customers, understands their needs, and identifies new sales opportunities to communicate internally.
Coordinates, prepares, and ensures that all materials, parts, and equipment are available and meet the appropriate quality standards for service activities.
Identifies potential equipment failures proactively and requests corrective actions. Troubleshoots equipment failures and makes recommendations to prevent future issues.
Qualifications
Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years of experience servicing critical power equipment OR Associates Degree in electrical technology with 6+ years of experience in servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (8 years) servicing critical power equipment.
Electrical licenses or certifications (e.g., Journeyman Electrician, NICET, NFPA70E, OSHA 10/30).
Experience in installation, maintenance, troubleshooting, and repair of critical power systems, including UPS, PDU, STS, and related systems.
Advanced ability to write test plans, scope of work, and reports detailing test results.
Valid US driver’s license.
Prior work authorization that permits working for ABB in the US.
Work model for the role: Remote (New Jersey).
Why ABB? We want you to bring your full self to work – your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel every day.
Benefits Summary for Eligible US Employees Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more.
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus.
Vision benefit.
Company paid life insurance (2× base pay).
Company paid AD&D (1× base pay).
Voluntary life and AD&D – 100% employee paid up to maximums.
Short‑Term Disability – up to 26 weeks – company paid.
Long‑Term Disability – 60% of pay – company paid. Ability to "buy‑up" to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
Parental leave – up to 6 weeks.
Employee Assistance Program.
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
Employee discount program.
Retirement
401(k) savings plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
Time Off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non‑exempt positions.
This position is expected to pay between $65,100 and $104,160 annually.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race, or any other characteristic protected by federal and state law. For more information regarding your EEO rights, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Applicants may request to review the plan of a particular ABB facility between 9:00 A.M. and 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1‑888‑694‑7762. Protected veterans and individuals with disabilities may request a reasonable accommodation if they cannot use ABB's career site due to a disability. Requests may be made by phone or by email at US‑AskHR@abb.com. Resumes and applications will not be accepted in this manner.
#J-18808-Ljbffr