Canandaigua National Bank
Service Manager – Canandaigua National Bank
Join Canandaigua National Bank as a Service Manager to oversee the Teller unit and deliver outstanding customer service. Location: Rochester, NY and Canandaigua, NY. Responsibilities
Day‑to‑day management of the Teller unit in a branch office. Supervise all tellers to ensure efficient and accurate paying and receiving services. Maintain and control vault cash for the Teller unit. Work closely with the Community Office Manager to establish and deliver service standards. Assist in the selection, orientation, and training of new personnel. Ensure compliance with paying, receiving, balancing, and operational activities per policy. Coordinate quarterly Retail Referral program requirements for tellers. Complete assigned performance reviews on time. Qualifications
College degree or coursework in business or accounting, or equivalent work experience. Minimum of 12 months banking experience. Strong knowledge of bank operating policies and procedures. Ability to perform all teller duties. High proficiency with PC and Microsoft Office. Exceptional customer service and sales experience. Compensation
Salary: $21–22 per hour. Benefits
Medical, dental, and vision coverage. FSA and HSA options. Paid holidays, vacation, and sick time. 401(k) with profit sharing and ESOP. Training & development opportunities. Tuition assistance. Community volunteer opportunities. Wellness program and work/life balance support. Banking perks and discount programs. Equal Employment Opportunity
Canandaigua National Bank and its subsidiaries are equal‑opportunity employers and strongly encourage diversity. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
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Join Canandaigua National Bank as a Service Manager to oversee the Teller unit and deliver outstanding customer service. Location: Rochester, NY and Canandaigua, NY. Responsibilities
Day‑to‑day management of the Teller unit in a branch office. Supervise all tellers to ensure efficient and accurate paying and receiving services. Maintain and control vault cash for the Teller unit. Work closely with the Community Office Manager to establish and deliver service standards. Assist in the selection, orientation, and training of new personnel. Ensure compliance with paying, receiving, balancing, and operational activities per policy. Coordinate quarterly Retail Referral program requirements for tellers. Complete assigned performance reviews on time. Qualifications
College degree or coursework in business or accounting, or equivalent work experience. Minimum of 12 months banking experience. Strong knowledge of bank operating policies and procedures. Ability to perform all teller duties. High proficiency with PC and Microsoft Office. Exceptional customer service and sales experience. Compensation
Salary: $21–22 per hour. Benefits
Medical, dental, and vision coverage. FSA and HSA options. Paid holidays, vacation, and sick time. 401(k) with profit sharing and ESOP. Training & development opportunities. Tuition assistance. Community volunteer opportunities. Wellness program and work/life balance support. Banking perks and discount programs. Equal Employment Opportunity
Canandaigua National Bank and its subsidiaries are equal‑opportunity employers and strongly encourage diversity. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
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