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St. Luke's Cataract & Laser Institute

Insurance Verification Specialist

St. Luke's Cataract & Laser Institute, The Villages, Florida, United States, 32162

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Insurance Verification Specialist

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St. Luke's Cataract & Laser Institute , The Villages location

About the Job As Insurance Verification Specialist reporting to the Patient Services Manager, you will take inbound calls to answer patients’ questions about their medical bills. This role is a key part of our team, combining strong customer service focus with knowledge of medical billing to interact effectively with patients, doctors, staff, and management.

Responsibilities

Maintain a positive, empathetic, and professional attitude toward patients at all times.

Strong communication and customer support skills.

Work with patients to answer questions and resolve any potential billing issues.

Apply knowledge of medical terminology and billing.

Utilize knowledge of medical insurance, deductibles, copay, and coinsurance.

Use strong computer skills to manage records.

Qualifications

Customer service or insurance verification experience required.

Knowledge of medical terminology and billing is a plus.

Knowledge in Oculoplastic preferred but not required.

Company Mission “Life Changing Vision” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive.

Why Work at St. Luke’s? St. Luke’s is a legendary ophthalmic practice with six locations in the Gulf Coast region of Florida and two in The Villages. Our name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve.

Benefits

Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, Holiday Pay.

Opportunity to build a career with a longstanding, reputable organization.

Career Advancement opportunities.

Quick Facts

Seniority level: Entry Level.

Employment type: Full-time.

Job function: Other.

Industries: Hospitals and Health Care.

We are an Equal Opportunity Employer and a Drug Free Workplace.

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