Safe Harbor Recovery Center
Milieu Manager (3rd Shift)
Safe Harbor Recovery Center, Portsmouth, Virginia, United States, 23703
Milieu Manager (3rd Shift)
Safe Harbor Recovery Center | Portsmouth, Virginia
About the Job The Milieu Manager maintains the safety of and supervises the therapeutic community for clients with varying degrees of acuity and disability. Provides direct leadership in program development and implementation and direct coaching and training of the Behavioral Health Associate (BHA) staff and collaborates with nursing staff in direct client care management. Ensures quality assurance through monitoring, role modeling, and teaching. Contributes to a safe working environment by participating in training and being prepared to take action should a health or safety emergency occur.
Roles and Responsibilities
Manages day‑to‑day operations of the units to ensure all regulatory requirements for the clients are met and client safety is upheld in all client areas.
Provides information to the charge nurse to assist in the development and revision of treatment plans.
Assists the clinical management team in the development and implementation of program strategies.
Monitors and facilitates daily programming, adhering to daily schedules and ensuring client orientation to the program schedule and safety at all times.
Ensures proper, accurate, and timely documentation of client information and progress.
Provides onboarding, orientation, supervision, training, and coaching to all BHAs.
Assists the charge nurse with BHA assignments, group coverage, charting, breaks, environmental and safety rounds, and codes.
Ensures adequate staff coverage and staff‑ratio compliance; plans and develops unit schedules.
Ensures the wellbeing of clients and provides a positive, supportive, and structured environment under direction of charge nurse or supervisor.
Applies de‑escalation techniques to help manage client emotions, behaviors, and participation in treatment, and assists with seclusion and restraint when necessary.
Oversees or facilitates admission and discharge processes.
Manages maintenance of records, reviewing content, accuracy, and timeliness of paperwork required by milieu staff; ensures 100% compliance of client records.
Participates in rehabilitation and treatment programs as well as teaches strategies to promote client wellness and independence.
Assists with clients and covers unit as necessary to maintain ratio.
Education and Experience
Bachelor’s Degree in behavioral health and related field required.
Five or more years’ experience in a behavioral health environment required.
Understands common psychiatric disorders and/or dual diagnosis and various treatment modalities of the population served.
Exceptional knowledge of and skills in verbal de‑escalation and crisis intervention.
Licenses and Certifications
CPR certification and de‑escalation training required (training available upon hire and offered by facility).
First aid may be required based on state or facility.
Supervisory Requirements Minimum of one year of related supervisory experience required.
Benefits and Why Join Safe Harbor Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Safe Harbor Recovery Center is an EOE. Veterans and military spouses are highly encouraged to apply.
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About the Job The Milieu Manager maintains the safety of and supervises the therapeutic community for clients with varying degrees of acuity and disability. Provides direct leadership in program development and implementation and direct coaching and training of the Behavioral Health Associate (BHA) staff and collaborates with nursing staff in direct client care management. Ensures quality assurance through monitoring, role modeling, and teaching. Contributes to a safe working environment by participating in training and being prepared to take action should a health or safety emergency occur.
Roles and Responsibilities
Manages day‑to‑day operations of the units to ensure all regulatory requirements for the clients are met and client safety is upheld in all client areas.
Provides information to the charge nurse to assist in the development and revision of treatment plans.
Assists the clinical management team in the development and implementation of program strategies.
Monitors and facilitates daily programming, adhering to daily schedules and ensuring client orientation to the program schedule and safety at all times.
Ensures proper, accurate, and timely documentation of client information and progress.
Provides onboarding, orientation, supervision, training, and coaching to all BHAs.
Assists the charge nurse with BHA assignments, group coverage, charting, breaks, environmental and safety rounds, and codes.
Ensures adequate staff coverage and staff‑ratio compliance; plans and develops unit schedules.
Ensures the wellbeing of clients and provides a positive, supportive, and structured environment under direction of charge nurse or supervisor.
Applies de‑escalation techniques to help manage client emotions, behaviors, and participation in treatment, and assists with seclusion and restraint when necessary.
Oversees or facilitates admission and discharge processes.
Manages maintenance of records, reviewing content, accuracy, and timeliness of paperwork required by milieu staff; ensures 100% compliance of client records.
Participates in rehabilitation and treatment programs as well as teaches strategies to promote client wellness and independence.
Assists with clients and covers unit as necessary to maintain ratio.
Education and Experience
Bachelor’s Degree in behavioral health and related field required.
Five or more years’ experience in a behavioral health environment required.
Understands common psychiatric disorders and/or dual diagnosis and various treatment modalities of the population served.
Exceptional knowledge of and skills in verbal de‑escalation and crisis intervention.
Licenses and Certifications
CPR certification and de‑escalation training required (training available upon hire and offered by facility).
First aid may be required based on state or facility.
Supervisory Requirements Minimum of one year of related supervisory experience required.
Benefits and Why Join Safe Harbor Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Safe Harbor Recovery Center is an EOE. Veterans and military spouses are highly encouraged to apply.
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