Logo
Buckeye State Credit Union

Call Center Specialist-Akron

Buckeye State Credit Union, Akron, Ohio, United States, 44329

Save Job

Join to apply for the

Call Center Specialist-Akron

role at

Buckeye State Credit Union .

Buckeye State Credit Union provided pay range This range is provided by Buckeye State Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $15.00/hr - $20.00/hr

Never worked for a Credit Union before?? No problem….

If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you! As a Call Center Specialist, you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union’s focus on member service. We at Buckeye promote a caring, enjoyable work environment designed to support you. Who says work can’t be fun?

What You’ll Do

Create a world class experience for members

Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or Interactive Teller Machines

Research and resolve routine member questions, problems, and complaints

Open new accounts, and service existing accounts. Set up new account profiles, and provide members with all necessary information for membership

… and more!

What You’ll Need

High school diploma/GED required

At least 1 year of customer service, preferably in banking, call center, or financial institution

Strong customer service focus

Excellent listening skills

Excellent problem-solving skillsExcellent verbal and written communication skills

The Perks

Culture - Awarded as one of Northeast Ohio’s top places to work 7 years running in 2019-2025. We offer an inclusive, engaging work experience where you can be unapologetically you.

Unapologetically different, on purpose - At Buckeye we pride ourselves on being different and that includes our employees. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you!

Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success!

Benefits & Incentives – you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, and referrals

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Banking

#J-18808-Ljbffr