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Crunch Fitness

Front Desk Representative - Bowery (Manhattan)

Crunch Fitness, New York, New York, us, 10261

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Front Desk Representative - Bowery (Manhattan)

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Crunch Fitness

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

We are looking for energetic persons who want to work at a fun, high‑paced gym. If you are that person, then Crunch wants you!

Benefits / Perks

Great facilities with functional training areas, premier strength equipment, top‑of‑the‑line cardio equipment and more

Complimentary CPR/AED Re‑certifications

Benefits including group health insurance, disability insurance, life insurance, time‑off benefits such as vacation and holidays, and others. Must maintain full‑time status

Complimentary Crunch gym membership

Discounts on services, products, and more

Front Desk Representative Responsibilities

Greet all members & guests with a smile and wish them well as they exit the club

Check in all members and guests in accordance with company procedures

Facilitate any messages on club software at member check‑in

Answer phones in a courteous, helpful, professional manner

Communicate special events to members and guests

Maintain an atmosphere that makes members feel welcome

Facilitate all member requests or forward to a manager

Maintain a professional disposition at all times

Understand and follow all policies, procedures and standards

Sell retail products (if sold at the front desk)

Schedule member service needs

Assist in retail, childcare, etc. desks/areas as needed

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Maintain a clean and organized work area

Assist in all projects as delegated by club management

Report to Operations Manager where applicable

Follow all policies and procedures in Employee Handbook

This description may be subject to change or alteration at any time

Qualifications

Fluent in English

Proficient reading and writing skills

Good communication skills

Strong customer service skills

18+ years of age

Experience in a fast‑paced environment

Multitasking skills

High energy and patience required

Open availability

Compensation: $16.50 per hour

LEAD. INSPIRE. SUCCEED.

Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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