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Conifer Health Solutions

Patient Advocate Representative - Detroit Receiving

Conifer Health Solutions, Detroit, Michigan, United States, 48228

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Patient Advocate Representative – Detroit Receiving Join Conifer Health Solutions as a Patient Advocate Representative at Detroit Receiving. Your role will involve screening patients at the bedside for eligibility in various governmental and non‑governmental programs, identifying potential payors, and assisting patients in completing the Confidential Financial Statement form.

Job Summary Responsible for screening self‑pay patients at hospital bedside for eligibility in multiple programs, identifying all potential payors, routing accounts appropriately, and assisting patients with applying for benefits.

Essential Duties And Responsibilities

Conduct interviews with patients and/or family members.

Record and maintain complete documentation of account activities during the patient accounting cycle.

Perform financial clearance functions, including collections, cancel accounts lacking cooperation or eligibility, and prepare accounts for financial assistance review.

Follow up on assigned accounts to ensure government application follow‑through and communicate eligibility progress.

Conduct field visits to patient homes for skip‑tracing or assistance with documentation.

Notify hospital case management, social services, and admissions staff of screening determinations and outcomes.

Knowledge, Skills, and Abilities

Working familiarity with federal, state, and county program regulations.

Proficiency with Windows, Microsoft Outlook, Excel, and Word.

Ability to work independently.

Excellent oral and written communication skills.

Detail‑oriented with multitasking across multiple facilities and platforms.

Ability to prioritize and manage tasks efficiently.

Bi‑lingual preferred (Spanish).

Education and Experience

High school diploma or equivalent.

Minimum of 2 years of experience in social services, hospital admitting, or a related area.

Physical Demands

Ability to sit at a computer terminal for extended periods.

Ability to walk throughout hospital environments and visit patients at bedside.

Ability to travel if required.

Work Environment

Both hospital and office facilities; direct contact with patients and staff.

Additional Requirements

Some travel may be required.

Conifer requires candidates to provide confirmation of required vaccinations and screenings prior to employment, which may include COVID‑19, influenza, and other applicable vaccines.

Employment practices are not influenced by race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected status. Conifer will make reasonable accommodations for qualified individuals with disabilities.

Tenet participates in the E‑Verify program. For additional information, visit

E‑Verify .

Seniority Level Associate

Employment Type Full‑time

Job Function Health Care Provider

Industries Hospitals and Health Care and Medical Practices

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