Product Business Analyst — IVR & Virtual Agent Strategy

A healthcare technology organization is seeking a Product Business Analyst to optimize virtual agent and IVR technologies in Nashville, Tennessee. The ideal candidate should possess excellent communication skills and robust analytical abilities, with at least 5 years in relevant roles. Responsibilities include gathering customer requirements, analyzing business needs, and supporting continuous improvement of processes. Preferred qualifications include experience with SQL and data visualization tools. This position is a 12-month contract with a focus on collaboration across teams and stakeholders. #J-18808-Ljbffr