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Candlewood Suites Grand Rapids Airport

Front Desk Representative

Candlewood Suites Grand Rapids Airport, Grand Rapids, Michigan, us, 49528

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Front Desk Representative Grand Rapids, MI. $14.00‑$14.00

Company Description At Candlewood Suites Grand Rapids Airport, we specialize in extended‑stay comfort designed for both business and leisure travelers. Conveniently located near Gerald R. Ford International Airport, our all‑suite hotel offers spacious accommodations with fully equipped kitchens, flexible workspaces, and modern amenities to make every stay feel like home. Guests enjoy complimentary high‑speed Wi‑Fi, 24‑hour fitness and laundry facilities, the Candlewood Cupboard® for snacks and essentials, and outdoor grilling areas for relaxation. Whether you’re here for a night, a week, or longer, Candlewood Suites Grand Rapids Airport provides the comfort, convenience, and value you deserve.

Role Description This is a full‑time on‑site role for a Front Desk Representative located in Grand Rapids, MI. The Front Desk Representative will be responsible for greeting guests, managing check‑ins and check‑outs, handling reservations, answering phones, and providing exceptional customer service. Additional duties include maintaining the front desk area, addressing guest inquiries and concerns, and ensuring a positive experience for all guests.

Qualifications

Excellent Phone Etiquette and Receptionist Duties skills

Strong Customer Service and Reservations skills

Effective Communication skills

Ability to work efficiently in a fast‑paced environment

Strong organizational skills and attention to detail

Previous experience in the hospitality industry is a plus

High school diploma or equivalent

Seniority level Entry level

Employment type Full‑time

Job function Management and Manufacturing

Industry Hotels and Motels

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