OneOncology
Eligibility Verification & Benefit Specialist
OneOncology, Nashville, Tennessee, United States, 37247
Eligibility Verification & Benefit Specialist
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Eligibility Verification & Benefit Specialist
role at
OneOncology
OneOncology is positioning community oncologists to drive the future of cancer care through a patient‑centric, physician‑driven, and technology‑powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the marketplace to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values‑driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly‑motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.
Job Description The Eligibility Verification and Benefit Specialist is responsible for verifying all new patients entering the Practice Management system including hospital patients, identifying any possible benefits issues or trends based on responses from the electronic verification system.
Responsibilities
Work and complete new patient task and performs initial verification on all new patients for assigned locations prior to appointment.
Check daily the electronic verification system to identify any possible benefit issues for patients with same‑day or future appointments and communicate any concerns to the appropriate staff.
Properly flag accounts on possible benefit issues by documenting accounts and notifying appropriate parties as necessary.
Request initial referral for appropriate patient appointments, enter documentation into Patient Management system, and notify the Sr. Eligibility Verification and Benefit Specialist.
Maintain working knowledge of Coordination of Benefits as it relates to identifying possible claim issues prior to patient visit.
Stay current on insurance changes utilizing all resources available (web sites, bulletins, emails, etc).
Communicate any insurance changes to appropriate staff.
Communicate when a patient becomes Self Pay, or obtains insurance after being Self Pay to the appropriate staff.
Document coverage comments in Electronic Medical Record (EMR) system when reimbursement should be evaluated.
Communicate with the team supervisors regarding issues with payer responses or trends in the electronic eligibility system.
Follow policies and procedures as outlined by management to ensure standardization of processes.
Notify Eligibility Verification and Benefit Team Management of any issues that have potential for a negative outcome for the company.
Required Qualifications
High School diploma or equivalent.
One year experience in a directly related role preferred, but not required.
Willing and able to work a hybrid schedule.
Essential Competencies
Attendance is an essential job function.
Ability to work effectively with all levels of management and other colleagues.
Ability to demonstrate initiative and mature judgment.
Ability to demonstrate high degree of professionalism and adaptability.
Ability to demonstrate proficiency in the use of end‑user computer applications (MS Word, Excel, Outlook), database and patient scheduling and other medical information systems.
Ability to demonstrate strong customer service delivery skills.
Ability to utilize websites, portal and electronic options when available to increase efficiency.
Ability to follow oral and written instructions.
Ability to recognize and solve problems using creative thinking skills, hands‑on problem solving skills and the ability to analyze and respond to data.
Skilled at effective verbal and written communications, including active listening skills and skill in presenting findings and recommendations.
Skilled at multi‑tasking, organizational skills and superb attention to detail.
Working knowledge of Hospice and other payer requirements.
Knowledge of clinic office procedures, medical practice and medical terminology.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Hospitals and Health Care
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Eligibility Verification & Benefit Specialist
role at
OneOncology
OneOncology is positioning community oncologists to drive the future of cancer care through a patient‑centric, physician‑driven, and technology‑powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the marketplace to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values‑driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly‑motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.
Job Description The Eligibility Verification and Benefit Specialist is responsible for verifying all new patients entering the Practice Management system including hospital patients, identifying any possible benefits issues or trends based on responses from the electronic verification system.
Responsibilities
Work and complete new patient task and performs initial verification on all new patients for assigned locations prior to appointment.
Check daily the electronic verification system to identify any possible benefit issues for patients with same‑day or future appointments and communicate any concerns to the appropriate staff.
Properly flag accounts on possible benefit issues by documenting accounts and notifying appropriate parties as necessary.
Request initial referral for appropriate patient appointments, enter documentation into Patient Management system, and notify the Sr. Eligibility Verification and Benefit Specialist.
Maintain working knowledge of Coordination of Benefits as it relates to identifying possible claim issues prior to patient visit.
Stay current on insurance changes utilizing all resources available (web sites, bulletins, emails, etc).
Communicate any insurance changes to appropriate staff.
Communicate when a patient becomes Self Pay, or obtains insurance after being Self Pay to the appropriate staff.
Document coverage comments in Electronic Medical Record (EMR) system when reimbursement should be evaluated.
Communicate with the team supervisors regarding issues with payer responses or trends in the electronic eligibility system.
Follow policies and procedures as outlined by management to ensure standardization of processes.
Notify Eligibility Verification and Benefit Team Management of any issues that have potential for a negative outcome for the company.
Required Qualifications
High School diploma or equivalent.
One year experience in a directly related role preferred, but not required.
Willing and able to work a hybrid schedule.
Essential Competencies
Attendance is an essential job function.
Ability to work effectively with all levels of management and other colleagues.
Ability to demonstrate initiative and mature judgment.
Ability to demonstrate high degree of professionalism and adaptability.
Ability to demonstrate proficiency in the use of end‑user computer applications (MS Word, Excel, Outlook), database and patient scheduling and other medical information systems.
Ability to demonstrate strong customer service delivery skills.
Ability to utilize websites, portal and electronic options when available to increase efficiency.
Ability to follow oral and written instructions.
Ability to recognize and solve problems using creative thinking skills, hands‑on problem solving skills and the ability to analyze and respond to data.
Skilled at effective verbal and written communications, including active listening skills and skill in presenting findings and recommendations.
Skilled at multi‑tasking, organizational skills and superb attention to detail.
Working knowledge of Hospice and other payer requirements.
Knowledge of clinic office procedures, medical practice and medical terminology.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Hospitals and Health Care
#J-18808-Ljbffr