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HealthEdge

Client Success Executive

HealthEdge, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Healthcare Technology Solutions

Why consider this job opportunity

Salary up to $160,000

Opportunity for career advancement and growth within the organization

Flexible remote work environment, allowing work from anywhere in the U.S.

Engage in a supportive and inclusive workplace culture

Chance to work with cutting-edge technology and contribute to impactful healthcare solutions

What to Expect (Job Responsibilities)

Act as a liaison between account teams, partners, and clients regarding EDI transactions

Monitor and manage HIPAA-compliant EDI transactions and ensure timely issue resolution

Collaborate with IT, Compliance, and Operations teams to optimize EDI workflows

Lead client meetings, status updates, and performance reviews to ensure satisfaction

Define and manage key performance indicators for EDI transactions and client expectations

What is Required (Qualifications)

Bachelor’s degree in Healthcare Administration, Information Systems, Business, or a related field

Minimum of 5 years of experience in healthcare EDI transactions, client management, or payer operations

Strong understanding of HIPAA 5010, ANSI X12, and EDI transaction sets (837, 835, 270/271, etc.)

Proficiency in EDI tools, SQL, data mapping, and reporting

Excellent communication, negotiation, and stakeholder management skills

How to Stand Out (Preferred Qualifications)

Experience in healthcare claims processing, eligibility verification, and remittance advice transactions

Strong knowledge of CMS, Medicaid, Medicare, and commercial payor regulations

Proven ability to manage client expectations and drive issue resolution

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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