The Salvation Army USA Western Territory
EOC Program Operations Specialist - Evangeline's House
The Salvation Army USA Western Territory, Spokane, Washington, United States, 99254
DEPARTMENT: EVANGELINE'S HOUSE
POSITION TITLE: PROGRAM OPERATIONS SPECIALIST
STATUS: ON CALL, NON-EXEMPT
SUPERVISOR: EVANGELINE'S HOUSE PROGRAM MANAGER
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
SCOPE OF POSITION:
Program Operations Specialists working in Evangeline's House and provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement.
EDUCATION AND WORK EXPERIENCE:
Have a high school diploma or GED
One year of successful experience working with youth
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
21 years of age
Pass a Criminal Background Check
Pass a DSHS Background Check
Be emotionally mature and stable in order to provide consistency, structure, and nurturing.
CPR/First Aid training
Blood borne pathogen/HIV training
De-escalation and restraint training
Produce a recent negative TB test
Food Handlers permit
Capable of auditory and visual supervision; verbally and physically interact with children in care
Possess skills/abilities to successfully work with the challenging behaviors of youth in care
Effective communication and problem-solving skills
High personal standards of cleanliness and thoroughness
Be available to be on-call to cover other shifts during the week; some Holidays
ESSENTIAL DUTIES:
Attend monthly staff meetings & trainings
Training Tracts - required readings & reports for one year
Work well within a team
Communicate program needs & client needs to supervisors
Directly supervise youth in care
Be able to communicate effectively with professional agencies and administration
Actively lead, participate in the client's daily activities including, meal times, sports activities, learning activities, swimming, field trips & tutoring
Follow posted schedules unless directed otherwise by a supervisor
Document client's daily activities
Model appropriate social and interpersonal behaviors for youth in care
Assist youth in identifying and meeting their physical needs
Follow and ensure compliance of all Child Safety policies and procedures
Ensure HIPPA. WAC guidelines, contract, licensing and local policy and procedures compliance
Properly implement behavior management (de-escalation and restraint)
Comply with youth disciplinary guidelines
Offer guidance to the youth as needed
Clean the facility when needed
Do laundry when needed
Assist with snow removal when necessary
Serve food to the youth at meal times, as well as provide snacks throughout the day
Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program.
Develop positive, professional relationships with coworkers
Accompany youth to school and appointments as needed (driving, riding or walking)
All other duties as assigned
PHYSICAL REQUIREMENTS:
Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
Operate a telephone
Operate a desktop computer
Access and produce information from a computer
Understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
Qualifications
Education : High School or Equivalent (required)
Experience : 1 year direct experience working with youth (required)
Licenses & Certifications : Food Handler's Card (required), TB cleared certificate (required)
Skills : Bloodborne Pathogens (required), CPR/AED (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
POSITION TITLE: PROGRAM OPERATIONS SPECIALIST
STATUS: ON CALL, NON-EXEMPT
SUPERVISOR: EVANGELINE'S HOUSE PROGRAM MANAGER
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
SCOPE OF POSITION:
Program Operations Specialists working in Evangeline's House and provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement.
EDUCATION AND WORK EXPERIENCE:
Have a high school diploma or GED
One year of successful experience working with youth
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
21 years of age
Pass a Criminal Background Check
Pass a DSHS Background Check
Be emotionally mature and stable in order to provide consistency, structure, and nurturing.
CPR/First Aid training
Blood borne pathogen/HIV training
De-escalation and restraint training
Produce a recent negative TB test
Food Handlers permit
Capable of auditory and visual supervision; verbally and physically interact with children in care
Possess skills/abilities to successfully work with the challenging behaviors of youth in care
Effective communication and problem-solving skills
High personal standards of cleanliness and thoroughness
Be available to be on-call to cover other shifts during the week; some Holidays
ESSENTIAL DUTIES:
Attend monthly staff meetings & trainings
Training Tracts - required readings & reports for one year
Work well within a team
Communicate program needs & client needs to supervisors
Directly supervise youth in care
Be able to communicate effectively with professional agencies and administration
Actively lead, participate in the client's daily activities including, meal times, sports activities, learning activities, swimming, field trips & tutoring
Follow posted schedules unless directed otherwise by a supervisor
Document client's daily activities
Model appropriate social and interpersonal behaviors for youth in care
Assist youth in identifying and meeting their physical needs
Follow and ensure compliance of all Child Safety policies and procedures
Ensure HIPPA. WAC guidelines, contract, licensing and local policy and procedures compliance
Properly implement behavior management (de-escalation and restraint)
Comply with youth disciplinary guidelines
Offer guidance to the youth as needed
Clean the facility when needed
Do laundry when needed
Assist with snow removal when necessary
Serve food to the youth at meal times, as well as provide snacks throughout the day
Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program.
Develop positive, professional relationships with coworkers
Accompany youth to school and appointments as needed (driving, riding or walking)
All other duties as assigned
PHYSICAL REQUIREMENTS:
Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
Operate a telephone
Operate a desktop computer
Access and produce information from a computer
Understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
Qualifications
Education : High School or Equivalent (required)
Experience : 1 year direct experience working with youth (required)
Licenses & Certifications : Food Handler's Card (required), TB cleared certificate (required)
Skills : Bloodborne Pathogens (required), CPR/AED (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr