DHL Supply Chain
Operations Manager (Operations Manager II)
DHL Supply Chain, South Jordan, Utah, United States, 84095
Operations Manager (Operations Manager II)
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DHL Supply Chain .
Our South Jordan, Utah facility is growing, and we're looking for world‑class people like you.
What We Seek We are currently looking for leaders that can maximize the performance of the site by directing the daily, weekly, and monthly activities; providing leadership, motivation, training and development of the operations staff; executing against customer requirements and achieving operational performance, to make DHL the customer’s provider of choice and a great place to work.
What We Offer
Competitive salary
Eligible for annual performance bonuses
Bi‑Monthly pay available
Excellent medical, dental, vision, and prescription coverage
Paid Time Off available day one
401(k) with a generous company match
Tuition reimbursement program
Salary Range The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000 and Washington is $77,968.80 to $95,000.
Job Duties And Responsibilities Customer
Execute customer/vendor contract requirements and identify accessorial activity.
Ensure necessary documentation and communication with customer.
Utilize the site inventory management system to ensure:
Management of cycle counting/adjustment/rotation programs
Productivity and space utilization (efficient product placement, etc.)
Accuracy (to floor and customer book)
Identify opportunities for technology enhancements of the site inventory management system
Associate
Manage activities to ensure a safe, secure, clean and fair work environment for associates.
Set clear performance expectations and ensure individual accountability.
Implement associate performance reviews, individual development plans and succession plans as needed.
Ensure compliance to the routines outlined in the site interaction matrix and standard operating procedures.
Ensure company policies are communicated, administered, and enforced (accounting, operational, safety, regulatory, administrative).
Participate in managing turnover among hourly and supervisory staff consistent with the site turnover objectives.
Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and manage the availability and maintenance of those tools.
Processes
Operate within the agreed budget (P&L) for the site (allocation of overtime, purchasing, etc.).
Coordinate the collection of performance measurements consistent with customer, vendor, and Exel (balanced scorecard) contractual requirements.
Understand process performance versus target objectives, identify reasons for variance, communicate results and implement necessary changes.
Ensure daily/weekly workload planning and volume forecasting routines are accomplished (staffing, equipment, space).
Identify and implement continuous improvement initiatives.
Execute workshop action plans, projects, and best practices with regards to sharing/implementation.
Perform other duties as assigned.
Required Education And Experience
Bachelor's degree or equivalent experience, preferred.
1+ years logistics industry experience, required.
2+ years of experience in a supervisory or management role, required.
Experience with P&L management, objective setting, and project management, preferred.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Our organization is an equal opportunity employer.
#J-18808-Ljbffr
DHL Supply Chain .
Our South Jordan, Utah facility is growing, and we're looking for world‑class people like you.
What We Seek We are currently looking for leaders that can maximize the performance of the site by directing the daily, weekly, and monthly activities; providing leadership, motivation, training and development of the operations staff; executing against customer requirements and achieving operational performance, to make DHL the customer’s provider of choice and a great place to work.
What We Offer
Competitive salary
Eligible for annual performance bonuses
Bi‑Monthly pay available
Excellent medical, dental, vision, and prescription coverage
Paid Time Off available day one
401(k) with a generous company match
Tuition reimbursement program
Salary Range The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000 and Washington is $77,968.80 to $95,000.
Job Duties And Responsibilities Customer
Execute customer/vendor contract requirements and identify accessorial activity.
Ensure necessary documentation and communication with customer.
Utilize the site inventory management system to ensure:
Management of cycle counting/adjustment/rotation programs
Productivity and space utilization (efficient product placement, etc.)
Accuracy (to floor and customer book)
Identify opportunities for technology enhancements of the site inventory management system
Associate
Manage activities to ensure a safe, secure, clean and fair work environment for associates.
Set clear performance expectations and ensure individual accountability.
Implement associate performance reviews, individual development plans and succession plans as needed.
Ensure compliance to the routines outlined in the site interaction matrix and standard operating procedures.
Ensure company policies are communicated, administered, and enforced (accounting, operational, safety, regulatory, administrative).
Participate in managing turnover among hourly and supervisory staff consistent with the site turnover objectives.
Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and manage the availability and maintenance of those tools.
Processes
Operate within the agreed budget (P&L) for the site (allocation of overtime, purchasing, etc.).
Coordinate the collection of performance measurements consistent with customer, vendor, and Exel (balanced scorecard) contractual requirements.
Understand process performance versus target objectives, identify reasons for variance, communicate results and implement necessary changes.
Ensure daily/weekly workload planning and volume forecasting routines are accomplished (staffing, equipment, space).
Identify and implement continuous improvement initiatives.
Execute workshop action plans, projects, and best practices with regards to sharing/implementation.
Perform other duties as assigned.
Required Education And Experience
Bachelor's degree or equivalent experience, preferred.
1+ years logistics industry experience, required.
2+ years of experience in a supervisory or management role, required.
Experience with P&L management, objective setting, and project management, preferred.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Our organization is an equal opportunity employer.
#J-18808-Ljbffr