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BJC HealthCare

Financial Resource I Coordinator

BJC HealthCare, Saint Louis, Missouri, United States, 63146

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Base pay range $17.75/hr - $25.56/hr

Additional Information About The Role BJC is hiring for a Financial Resource I Coordinator. This will be onsite at St. Louis Children’s. Candidates will have registering duties 1/2 half of this shift. We are looking for candidates that are self‑starter, work independently, insurance background is preferred, and registration is preferred.

Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long‑term care and hospice.

Role Purpose Responsible for providing financial counseling services. Collection of copays and deposits from patients. Completes an initial assessment of the patient to determine if they qualify for Medicaid assistance. Works with the patients/families to obtain the required information, documentation, signatures and negotiations. Assists patients as needed with completing forms for charity application. Follows up with patients to assure compliance. Reviews accounts for accuracy to assure maximum reimbursement for the hospital.

Responsibilities

Performs financial analysis and counseling for applicable admissions or pre‑admissions, in order to identify and address any potential problems with insurance benefits and the patient’s ability to pay. Notifies Case Management of insurance issues.

Requests payment, as applicable, before or at the time of admission due to unmet deductibles, inadequate or no insurance coverage, uncovered services, package price services or previous bad debt accounts.

Provides assistance to uninsured patients and families. Evaluates possible insurance coverage or other payment opportunities.

Documents appropriate financial information into the computer system.

Assists patients with account balance questions, itemized statement requests and resolves billing issues. Communicates in a professional, positive and respectful manner with patients. Provides consistent excellent customer service in a variety of situations and maintains effective communication with Revenue Management.

Minimum Requirements

Education High School Diploma or GED

Experience 2–5 years

Supervisor Experience No experience

Preferred Requirements

Education Associate’s Degree

Licenses & Certifications Cert Application Counselor

Benefits And Legal Statement

Comprehensive medical, dental, vision, life insurance and legal services available first day of the month after hire date

Disability insurance* paid for by BJC

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, national origin, sex, gender identity, sexual orientation, age, disability, veteran status or any other protected class.

Seniority level Entry level

Employment type Full‑time

Job function Administrative

Industries Hospitals and Health Care

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