SageCor Solutions LLC.
System Administrator Level 3 (NWG - 002)
SageCor Solutions LLC., Fort George Meade, Maryland, United States
Overview
SageCor Solutions (SageCor) serves Maryland and the Greater Washington D.C. area as a growing company delivering complete engineering services and full lifecycle System Engineering services in high performance computing, large data analytics and cutting edge information technologies. Active TS/SCI w/ Polygraph required. Responsibilities
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components, and implements operating system enhancements to improve reliability and performance. Mandatory Skills
Fifteen (15) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required. Optional Skills
Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems; provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration Certifications
DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required. Notes
Installing LINUX (Centos and/or RHEL) Troubleshooting LINUX performance, Storage, connectivity VM Maintenance, building, troubleshooting Shell Scripting System Patching using YUM Reading vulnerability reports, IAVA compliance, POA&Ms Familiarity with STE tools Nagios Monitoring and administration PKI Server Certificates - renewing and revoking Familiarity with Ansible playbooks and adhoc Ansible commands Creating and Maintaining SOPs in Confluence Intermediate Ansible creating and maintaining playbooks and rules Intermediate shell scripting Intermediate GIT - check in/check out, branching/tagging, creating repositories EEO
Consistent with federal and state law where SageCor conducts business, SageCor Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other protected class.
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SageCor Solutions (SageCor) serves Maryland and the Greater Washington D.C. area as a growing company delivering complete engineering services and full lifecycle System Engineering services in high performance computing, large data analytics and cutting edge information technologies. Active TS/SCI w/ Polygraph required. Responsibilities
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components, and implements operating system enhancements to improve reliability and performance. Mandatory Skills
Fifteen (15) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required. Optional Skills
Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems; provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration Certifications
DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required. Notes
Installing LINUX (Centos and/or RHEL) Troubleshooting LINUX performance, Storage, connectivity VM Maintenance, building, troubleshooting Shell Scripting System Patching using YUM Reading vulnerability reports, IAVA compliance, POA&Ms Familiarity with STE tools Nagios Monitoring and administration PKI Server Certificates - renewing and revoking Familiarity with Ansible playbooks and adhoc Ansible commands Creating and Maintaining SOPs in Confluence Intermediate Ansible creating and maintaining playbooks and rules Intermediate shell scripting Intermediate GIT - check in/check out, branching/tagging, creating repositories EEO
Consistent with federal and state law where SageCor conducts business, SageCor Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other protected class.
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