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Devitechs

Generative AI Chatbot Developer Devi Technologies

Devitechs, Granite Heights, Wisconsin, United States

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✔️ Develop conversational chatbots using ChatGPT and other generative AI models. ✔️ Build persona-driven conversational flows that fit brand tone and business needs. ✔️ Implement knowledge-base integration using RAG to provide factual answers. ✔️ Develop automation for customer support, ticket creation, onboarding, and FAQs. ✔️ Design custom ChatGPT plug-ins and extensions for specific workflows. ✔️ Create voice-enabled experiences using LLM + speech-to-text + text-to-speech APIs. ✔️ Integrate chatbots with WhatsApp, SMS, Slack, Teams, and company websites. ✔️ Optimize conversation routing and escalation to human agents when needed. ✔️ Build multilingual chat solutions using LLM-driven translation features. ✔️ Implement safety layers to handle harmful queries and prohibited intentions. ✔️ Measure chatbot performance through accuracy, CSAT, and resolution rates. ✔️ Analyze chat transcripts to continually refine LLM behavior. ✔️ Ensure chatbot responses adhere to company legal and compliance standards. ✔️ Maintain logs, training datasets, and prompt libraries. ✔️ Debug issues related to model confusion, off-topic replies, or hallucinations. ✔️ Build custom tools to automate content generation, forms, and structured outputs. ✔️ Conduct A/B testing on prompts, model choices, and personality styles. ✔️ Collaborate with designers to refine UI/UX of chat interfaces. ✔️ Deploy chatbots on cloud platforms such as AWS, Azure, GCP, or Render. ✔️ Continuously upgrade chatbot features as new AI capabilities emerge.

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