Helpdesk Administrator I: Remote IT Support

A leading support services company in New Orleans seeks a Helpdesk Administrator I to provide first-level support via phone, email, and chat. Responsibilities include Windows OS support, ticket dispatching, and troubleshooting hardware/software issues. Candidates should have a high school diploma and relevant certifications like CompTIA A+. The role demands excellent customer service skills and the ability to communicate effectively with both technical and non-technical users. This is an onsite position, primarily focusing on remote support as needed. #J-18808-Ljbffr