Boarhog LLC
Technical Support Specialist
– Boarhog LLC
Boarhog will be hiring a Technical Support Specialist in Great Lakes, IL to support the Surface Combat Systems Training Command (SCSTC) which requires Network Administrative Support, including Information Management, Computer and Local Area Network (LAN) Administration, Cyber Security, System Assessment and Authorization (A&A), Functional Area Needs Analysis/Research, Technical Documentation, and Technical Helpdesk Support. SCSTC consists of the Command and Staff located in Dahlgren, Virginia, as well as SCSTC Units, Sites, and Detachments worldwide.
Travel may be required to locations such as Mayport, FL; Pearl Harbor, HI; Everett, WA; Norfolk, VA; Rota, Spain; and Yokosuka, Japan.
Use of overtime is authorized when necessary to cope with emergencies, to perform tests, or conduct operations that are continuous in nature and cannot reasonably be interrupted or completed otherwise.
The Boarhog headquarters is in San Diego, CA with the Boarhog Program Manager for this contract operating out of Boarhog's Richmond, VA office.
Base Pay Range $75,000.00/yr – $81,000.00/yr
Required Skills and Knowledge Technical Proficiency
Computer networking concepts, protocols, and security methodologies
System performance and availability monitoring
Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies
Systems administration concepts
Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness
Cybersecurity principles, threats, and vulnerabilities
National and international cybersecurity laws, regulations, and ethics
Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification
Service desk best practices
Customer service and communication skills
Technical training development and delivery
Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Experience Two (2) years of related experience in industry, federal or DoD Information Technology (IT) / Help Desk support.
Certification IAT Level I (e.g., CompTIA A+, Network+)
Clearance All Contractor personnel shall possess, at a minimum, at the time of Task Order award a current SECRET clearance based on a Tier 3 (T3)/Tier 3 Reinvestigation (T3R) completed within the last 10 years.
Other Hiring Considerations Preference is given to candidates who reside in a Historically Underutilized Business Zone (HUBZone) as determined by the Small Business Administration (see SBA website).
Boarhog Benefits Boarhog has over 13 years of Maritime Industrial Base (MIB) steady, controlled growth and profitability, offering our full-time associates a remarkable compensation package, including:
Competitive salary and opportunities for additional compensation.
Greater Self-Determination
Medical / Dental / Vision Health Benefits.
Generous 401K retirement plan after six months of full-time employment, with pre-tax/post-tax options and company matching with immediate vesting to boost retirement savings.
Vacation.
Health savings account.
Stipend for residing in a HUBZone location.
Relocation or small signing bonus, and earned performance bonus.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Information Technology
Referrals increase your chances of interviewing at Boarhog LLC by 2x.
#J-18808-Ljbffr
– Boarhog LLC
Boarhog will be hiring a Technical Support Specialist in Great Lakes, IL to support the Surface Combat Systems Training Command (SCSTC) which requires Network Administrative Support, including Information Management, Computer and Local Area Network (LAN) Administration, Cyber Security, System Assessment and Authorization (A&A), Functional Area Needs Analysis/Research, Technical Documentation, and Technical Helpdesk Support. SCSTC consists of the Command and Staff located in Dahlgren, Virginia, as well as SCSTC Units, Sites, and Detachments worldwide.
Travel may be required to locations such as Mayport, FL; Pearl Harbor, HI; Everett, WA; Norfolk, VA; Rota, Spain; and Yokosuka, Japan.
Use of overtime is authorized when necessary to cope with emergencies, to perform tests, or conduct operations that are continuous in nature and cannot reasonably be interrupted or completed otherwise.
The Boarhog headquarters is in San Diego, CA with the Boarhog Program Manager for this contract operating out of Boarhog's Richmond, VA office.
Base Pay Range $75,000.00/yr – $81,000.00/yr
Required Skills and Knowledge Technical Proficiency
Computer networking concepts, protocols, and security methodologies
System performance and availability monitoring
Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies
Systems administration concepts
Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness
Cybersecurity principles, threats, and vulnerabilities
National and international cybersecurity laws, regulations, and ethics
Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification
Service desk best practices
Customer service and communication skills
Technical training development and delivery
Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Experience Two (2) years of related experience in industry, federal or DoD Information Technology (IT) / Help Desk support.
Certification IAT Level I (e.g., CompTIA A+, Network+)
Clearance All Contractor personnel shall possess, at a minimum, at the time of Task Order award a current SECRET clearance based on a Tier 3 (T3)/Tier 3 Reinvestigation (T3R) completed within the last 10 years.
Other Hiring Considerations Preference is given to candidates who reside in a Historically Underutilized Business Zone (HUBZone) as determined by the Small Business Administration (see SBA website).
Boarhog Benefits Boarhog has over 13 years of Maritime Industrial Base (MIB) steady, controlled growth and profitability, offering our full-time associates a remarkable compensation package, including:
Competitive salary and opportunities for additional compensation.
Greater Self-Determination
Medical / Dental / Vision Health Benefits.
Generous 401K retirement plan after six months of full-time employment, with pre-tax/post-tax options and company matching with immediate vesting to boost retirement savings.
Vacation.
Health savings account.
Stipend for residing in a HUBZone location.
Relocation or small signing bonus, and earned performance bonus.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Information Technology
Referrals increase your chances of interviewing at Boarhog LLC by 2x.
#J-18808-Ljbffr