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AdamsPlace

Hospital Liaison

AdamsPlace, Chattanooga, Tennessee, United States, 37450

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Hospital Liaison/Admissions Support Liaison Location:

Chattanooga, TN - Full Time - On-Site

Schedule:

Monday - Friday

NHC is seeking a compassionate and organized Hospital Liaison to support patient transitions from acute care hospitals to NHC skilled nursing facilities. This role serves as a key connection between hospitals, patients, families, and NHC Centers - ensuring a smooth, informed, and patient-centered admission process.

Key Responsibilities

Coordinate and support patient transition with hospital Case Manager and Discharge Planners.

Serve as a professional representative of NHC to hospitals, physicians, payors, patients, and families.

Review patient records and use clinical judgement to determine appropriate placement.

Maintain thorough, ongoing communication with families to support informed decision-making.

Collaborate with Admissions Coordinators and Social Workers regarding referrals, medical records, transportation, and admissions.

Assist in presenting and promoting NHC centers, homecare, and insurance benefits.

Provide basic guidance on Medicare, Medicaid, and insurance benefits.

Obtain necessary consent forms and admission documents.

Support four NHC centers in the Chattanooga market as part of a collaborative liaison team.

Participate in training, in-service education, and RELIAS modules.

Model NHC values and professionalism in all settings.

Qualifications

Bachelor's degree in Social Work preferred (not required).

Experience in case management, hospital liaison work, or Skilled Nursing Facility (SNF) settings preferred.

Strong multitasking abilities with the capability to manager multiple priorities effectively.

Skilled in resolving problems independently while maintaining professionalism and accuracy.

Excellent relationship-building skills with the ability to work seamlessly with multidisciplinary teams - especially physicians, and nurse case managers.

Able to assess urgency and importance to ensure timely and accurate completion of tasks.

Demonstrated reliability through consistent promptness and timeliness.

Strong communication, organization, and clinical judgement skills.

Understanding of the nursing process and healthcare regulations.

Proficient with email, Microsoft Word, Excel, and required electronic platforms.

Physical Requirements

Ability to stand and move continuously throughout the day.

Adequate vision, hearing, and communication ability to meet patient and staff needs.

Enough manual dexterity for required tasks.

Benefits

401(k) with matching

Medical, dental, vision, and life insurance.

Disability insurance

Paid time off

Tuition Reimbursement

Flexible Schedule

Seniority level Entry level

Employment type Full-time

Job function Health Care Provider

Industries Hospitals and Health Care

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