eXcell
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Piedmont, SC and provide end-user support.
Duties and Responsibilities
Troubleshoots, images, wipes, configures, orders, and ships out laptop computers, iPads, and mobile phones (iOS and Android)
Performs computer hardware, software, and mobile phone troubleshooting
Orders and replaces computer parts as needed
Follows and / or documents troubleshooting processes
Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software
Works well independently as well as within a team
Represents company in a professional and businesslike manner and communicates effectively with customers and associates
Skills and Qualifications
Minimum of 2+ years of Desktop Support and Customer Service experience
A+ certification is a plus but not required
Must feel comfortable jumping in and being the first to work on a complex issue; driven to work on complex IT issues never encountered before
Shows initiative and has go-getter attitude
Exceptional technical troubleshooting skills; will need to be able to get up to speed quickly
Must be self-motivated and enjoy working in a fast-paced, ever-changing work environment
Must be comfortable with constant change; strong desire to learn; does well in fast paced environment
ServiceNow experience not required but a plus
Windows 10 and Mac OS experience
Experience in an enterprise environment is a plus
Wage Range The rate for this position is between $18.00 - $26.40 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.
We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
#INDCCStaffing
#J-18808-Ljbffr
Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Piedmont, SC and provide end-user support.
Duties and Responsibilities
Troubleshoots, images, wipes, configures, orders, and ships out laptop computers, iPads, and mobile phones (iOS and Android)
Performs computer hardware, software, and mobile phone troubleshooting
Orders and replaces computer parts as needed
Follows and / or documents troubleshooting processes
Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software
Works well independently as well as within a team
Represents company in a professional and businesslike manner and communicates effectively with customers and associates
Skills and Qualifications
Minimum of 2+ years of Desktop Support and Customer Service experience
A+ certification is a plus but not required
Must feel comfortable jumping in and being the first to work on a complex issue; driven to work on complex IT issues never encountered before
Shows initiative and has go-getter attitude
Exceptional technical troubleshooting skills; will need to be able to get up to speed quickly
Must be self-motivated and enjoy working in a fast-paced, ever-changing work environment
Must be comfortable with constant change; strong desire to learn; does well in fast paced environment
ServiceNow experience not required but a plus
Windows 10 and Mac OS experience
Experience in an enterprise environment is a plus
Wage Range The rate for this position is between $18.00 - $26.40 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.
We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
#INDCCStaffing
#J-18808-Ljbffr