Charlotte-Mecklenburg Schools
Associate, Technology/ (25-26)
Charlotte-Mecklenburg Schools, Charlotte, North Carolina, United States, 28245
Position Overview
Associate, Technology/ (25-26)
ā Charlotte-Mecklenburg Schools. The technology associate performs intermediate-level work assisting students, teachers, staff, and parents with the implementation and operation of technology-assisted instruction under the direction of the principal.
Salary / Status NC 09 Hourly Non-Certified/Full-time, 11 months
Reports To Principal
Place of Work The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte-Mecklenburg Schools reserves the right to require work at other places as reasonably required.
Essential Functions
Adhere to all state, federal, and local laws, policies, and procedures.
Assist staff with submitting helpdesk tickets and follow up as needed.
Provide basic technical support to existing school computers, tablets, network, AV equipment, student and staff devices, and printers/copiers.
Issue, distribute, manage, verify, and collect student devices each school year.
Work with teachers and technology staff in selecting resources compatible with the school technology infrastructure.
Assist with the implementation of computer-assisted instructional programs.
Monitor and assist students and teachers in the use of the computer.
Assist teachers with the presentation of learning materials and instructional activities.
Adhere to and communicate copyright and other laws and guidelines pertaining to the distribution and ethical use of all resources.
Inspect computer equipment regularly; perform minor repairs if needed; arrange for major repairs.
Facilitate school participation in technology programs and activities.
Collaborate with the school library media coordinator to provide leadership in the school's use of instructional technology resources to enhance learning.
Serve as point of contact for communications between Technology Services and the school.
Enforce the Internet Acceptable Use Policy, Photo and Video Release Form, and Student Technology Agreement for staff and students.
Share, distribute, and collect the CMS Student Technology Agreement each school year.
Oversee assessment and collection of technology fees to applicable students and include technology fee waiver process as needed/requested.
Review, update, and maintain accurate device inventory.
Manage damaged technology transfer to and from repair depot.
Prepare aging, unsupported, and damaged school or classroom technology for surplus pickup.
Attend professional development, professional learning communities, and other meetings.
Perform related duties as assigned.
Knowledge, Skills, and Abilities
Knowledge and understanding of the principles, practices, and procedures of public-school system policies and technology programs.
Knowledge of federal, state, and local regulatory requirements applicable to school system technology.
Knowledge of effective teaching, assessment, and best practices for inspired learning.
Ability to organize, prioritize, and carry out duties efficiently within established timeframes.
Ability to maintain professional and emotional control under stress.
Ability to reflect appropriate response to situations while maintaining a professional and personal demeanor.
Ability to learn and use specialized tools, equipment, or software related to business needs.
Ability to communicate effectively.
Ability to reason, make judgments, and maintain effective working relationships.
Ability to employ positive communication skills in all settings and mediums.
Ability to problem solve using sound judgment.
Ability to maintain confidentiality regarding school system business.
Ability to analyze and interpret data to make data-driven decisions.
Ability to take initiative, work independently, and exercise sound judgment.
Ability to troubleshoot technology-related problems.
Education and Experience
Associate degree in education, technology, or related field required.
Equivalent combination of experience and education.
Special Requirements
Possess and maintain a valid driver's license or ability to provide own transportation.
Travel to school district buildings and professional meetings.
Seniority Level Entry level
Employment Type Full-time
Job Function Information Technology
Industries Primary and Secondary Education, Education Administration Programs, and Government Administration
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ā Charlotte-Mecklenburg Schools. The technology associate performs intermediate-level work assisting students, teachers, staff, and parents with the implementation and operation of technology-assisted instruction under the direction of the principal.
Salary / Status NC 09 Hourly Non-Certified/Full-time, 11 months
Reports To Principal
Place of Work The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte-Mecklenburg Schools reserves the right to require work at other places as reasonably required.
Essential Functions
Adhere to all state, federal, and local laws, policies, and procedures.
Assist staff with submitting helpdesk tickets and follow up as needed.
Provide basic technical support to existing school computers, tablets, network, AV equipment, student and staff devices, and printers/copiers.
Issue, distribute, manage, verify, and collect student devices each school year.
Work with teachers and technology staff in selecting resources compatible with the school technology infrastructure.
Assist with the implementation of computer-assisted instructional programs.
Monitor and assist students and teachers in the use of the computer.
Assist teachers with the presentation of learning materials and instructional activities.
Adhere to and communicate copyright and other laws and guidelines pertaining to the distribution and ethical use of all resources.
Inspect computer equipment regularly; perform minor repairs if needed; arrange for major repairs.
Facilitate school participation in technology programs and activities.
Collaborate with the school library media coordinator to provide leadership in the school's use of instructional technology resources to enhance learning.
Serve as point of contact for communications between Technology Services and the school.
Enforce the Internet Acceptable Use Policy, Photo and Video Release Form, and Student Technology Agreement for staff and students.
Share, distribute, and collect the CMS Student Technology Agreement each school year.
Oversee assessment and collection of technology fees to applicable students and include technology fee waiver process as needed/requested.
Review, update, and maintain accurate device inventory.
Manage damaged technology transfer to and from repair depot.
Prepare aging, unsupported, and damaged school or classroom technology for surplus pickup.
Attend professional development, professional learning communities, and other meetings.
Perform related duties as assigned.
Knowledge, Skills, and Abilities
Knowledge and understanding of the principles, practices, and procedures of public-school system policies and technology programs.
Knowledge of federal, state, and local regulatory requirements applicable to school system technology.
Knowledge of effective teaching, assessment, and best practices for inspired learning.
Ability to organize, prioritize, and carry out duties efficiently within established timeframes.
Ability to maintain professional and emotional control under stress.
Ability to reflect appropriate response to situations while maintaining a professional and personal demeanor.
Ability to learn and use specialized tools, equipment, or software related to business needs.
Ability to communicate effectively.
Ability to reason, make judgments, and maintain effective working relationships.
Ability to employ positive communication skills in all settings and mediums.
Ability to problem solve using sound judgment.
Ability to maintain confidentiality regarding school system business.
Ability to analyze and interpret data to make data-driven decisions.
Ability to take initiative, work independently, and exercise sound judgment.
Ability to troubleshoot technology-related problems.
Education and Experience
Associate degree in education, technology, or related field required.
Equivalent combination of experience and education.
Special Requirements
Possess and maintain a valid driver's license or ability to provide own transportation.
Travel to school district buildings and professional meetings.
Seniority Level Entry level
Employment Type Full-time
Job Function Information Technology
Industries Primary and Secondary Education, Education Administration Programs, and Government Administration
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