Tanana Chiefs Conference
Audio and Video Technicians
Tanana Chiefs Conference, Fairbanks, Alaska, United States, 99712
Job Title
Audio Visual, Video Systems Technician
Location Fairbanks, AK, US
Organization Administration- Information Technology
Job Summary This position is responsible for the management and day‑to‑day operations of all audio visual (A/V) and video communications equipment to include video teleconferencing, digital signage and broadcast presentation. The role provides direct technical and customer support for all A/V and video equipment, manages vendor relationships, scheduled maintenance and ongoing improvements to support long‑term organizational goals. It assists the Senior A/V Engineer with new installations, upgrades, enhancements and documentation of A/V policies, procedures and training. The technician also supports the configuration, operation, and troubleshooting of online meeting platforms such as Microsoft Teams, Zoom, and Webex, ensuring seamless integration with A/V systems for hybrid meetings, webinars, and remote collaboration.
Responsibilities
Set up and install A/V and VTC equipment such as microphones, speakers, video screens, projectors, video monitors, recording equipment, wiring, cables, sound and mixing boards for events and functions.
Set up and operate A/V and VTC equipment and lighting.
Monitor sound feeds to ensure quality, test and resolve equipment issues, diagnose and correct media system problems.
Coordinate audio feeds and broadcast images, mix sound inputs and remote feeds.
Compress and digitize audio and video data. Duplicate audio and video data and convert ideas into outlines, storyboards and images.
Ensure safe storage and integrity of data, and keep equipment clean and ready for deployment.
Maintain inventory of equipment using the current ITSM solution.
Field incoming request tickets from end users needing A/V, Live Event, and VTC support.
Conduct research into software application products and services in support of development and purchasing efforts.
Participate in the design, development, and delivery of A/V and VTC training programs/classes.
Record, track, and document the problem‑solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Configure and support online meeting platforms (e.g., Microsoft Teams, Zoom, Webex) for virtual and hybrid events, ensuring compatibility with A/V systems and VTC equipment.
Provide end‑user training and technical support for virtual collaboration tools, including troubleshooting connectivity, audio/video quality, and platform features.
Other Responsibilities
Perform other duties as assigned.
Minimum Qualifications
College diploma in computer science, information systems, or four years equivalent work experience in computers and/or electronic communications. Certifications preferred.
In‑depth hands‑on knowledge and experience with enterprise and desktop applications, including MS operating systems, MS productivity software, and the ability to train users.
Two (2) years of experience in the field of audio visual equipment and/or video teleconference arena and electronic equipment maintenance and repair.
Must pass background check pursuant to Federal Indian Child Protection and Family Violence Prevention Act requirements and State of Alaska background check.
Knowledge, Skills, and Abilities
Broad knowledge of SIP, audio/video equipment, techniques and multimedia communication standards.
Experience working in a team‑oriented, collaborative environment.
Computer skills; basic troubleshooting skills, hardware upgrades, RAM, video, sound, SCSI and multimedia cards.
Knowledge and ability in installation, maintenance, and operation of audio visual equipment for event broadcasting.
Software installation and updating, Windows OS, file cleanup.
Ability to conduct research into software development and delivery concepts and technical application issues.
Ability to develop and interpret technical documentation from training and end‑user procedures.
Ability to effectively prioritize and execute tasks in a high‑pressure environment.
Ability to document procedures and practices.
Strong analytical and problem‑solving abilities, good customer service skills, and excellent written, oral, interpersonal, and presentational skills.
A/V Certification, A+ Certification and any Microsoft certifications preferred.
Familiarity with Microsoft Teams, Zoom, Webex, and other virtual meeting platforms, including setup, troubleshooting, and user support.
Ability to integrate online meeting platforms with A/V hardware and software for seamless hybrid meeting experiences.
Seniority Level Entry level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industry Non‑profit Organizations
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Location Fairbanks, AK, US
Organization Administration- Information Technology
Job Summary This position is responsible for the management and day‑to‑day operations of all audio visual (A/V) and video communications equipment to include video teleconferencing, digital signage and broadcast presentation. The role provides direct technical and customer support for all A/V and video equipment, manages vendor relationships, scheduled maintenance and ongoing improvements to support long‑term organizational goals. It assists the Senior A/V Engineer with new installations, upgrades, enhancements and documentation of A/V policies, procedures and training. The technician also supports the configuration, operation, and troubleshooting of online meeting platforms such as Microsoft Teams, Zoom, and Webex, ensuring seamless integration with A/V systems for hybrid meetings, webinars, and remote collaboration.
Responsibilities
Set up and install A/V and VTC equipment such as microphones, speakers, video screens, projectors, video monitors, recording equipment, wiring, cables, sound and mixing boards for events and functions.
Set up and operate A/V and VTC equipment and lighting.
Monitor sound feeds to ensure quality, test and resolve equipment issues, diagnose and correct media system problems.
Coordinate audio feeds and broadcast images, mix sound inputs and remote feeds.
Compress and digitize audio and video data. Duplicate audio and video data and convert ideas into outlines, storyboards and images.
Ensure safe storage and integrity of data, and keep equipment clean and ready for deployment.
Maintain inventory of equipment using the current ITSM solution.
Field incoming request tickets from end users needing A/V, Live Event, and VTC support.
Conduct research into software application products and services in support of development and purchasing efforts.
Participate in the design, development, and delivery of A/V and VTC training programs/classes.
Record, track, and document the problem‑solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Configure and support online meeting platforms (e.g., Microsoft Teams, Zoom, Webex) for virtual and hybrid events, ensuring compatibility with A/V systems and VTC equipment.
Provide end‑user training and technical support for virtual collaboration tools, including troubleshooting connectivity, audio/video quality, and platform features.
Other Responsibilities
Perform other duties as assigned.
Minimum Qualifications
College diploma in computer science, information systems, or four years equivalent work experience in computers and/or electronic communications. Certifications preferred.
In‑depth hands‑on knowledge and experience with enterprise and desktop applications, including MS operating systems, MS productivity software, and the ability to train users.
Two (2) years of experience in the field of audio visual equipment and/or video teleconference arena and electronic equipment maintenance and repair.
Must pass background check pursuant to Federal Indian Child Protection and Family Violence Prevention Act requirements and State of Alaska background check.
Knowledge, Skills, and Abilities
Broad knowledge of SIP, audio/video equipment, techniques and multimedia communication standards.
Experience working in a team‑oriented, collaborative environment.
Computer skills; basic troubleshooting skills, hardware upgrades, RAM, video, sound, SCSI and multimedia cards.
Knowledge and ability in installation, maintenance, and operation of audio visual equipment for event broadcasting.
Software installation and updating, Windows OS, file cleanup.
Ability to conduct research into software development and delivery concepts and technical application issues.
Ability to develop and interpret technical documentation from training and end‑user procedures.
Ability to effectively prioritize and execute tasks in a high‑pressure environment.
Ability to document procedures and practices.
Strong analytical and problem‑solving abilities, good customer service skills, and excellent written, oral, interpersonal, and presentational skills.
A/V Certification, A+ Certification and any Microsoft certifications preferred.
Familiarity with Microsoft Teams, Zoom, Webex, and other virtual meeting platforms, including setup, troubleshooting, and user support.
Ability to integrate online meeting platforms with A/V hardware and software for seamless hybrid meeting experiences.
Seniority Level Entry level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industry Non‑profit Organizations
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