TD Securities
Sr Mgr Collect Strat Dlr Monitoring
TD Securities, Southfield, Michigan, United States, 48076
Senior Manager – Collections Strategy and Dealer Monitoring
Location: Southfield, Michigan, United States of America
Hours: 40 per week
Pay: $110,760 – $166,400 USD (base pay may vary)
Line Of Business: Personal & Commercial Banking
Job Description Summary The Senior Manager, Collections Strategy and Dealer Monitoring collaborates with Collections/Loan Servicing to propose and implement a Collections Champion/Challenger strategy that helps the business improve overall collections effectiveness. The Senior Manager also oversees collections-related scorecards and models and provides recommendations to enhance overall model performance.
Develops, coordinates, manages, and produces the analytical environment for TDAF Retail Loan Credit portfolios to achieve financial forecasts and credit estimates that support collections strategy and performance while adhering to the TD Enterprise Risk Appetite Statement and the Retail Credit Risk Management Mandate.
Responsibilities Depth & Scope:
Mentors and supervises retail credit risk analysts, provides leadership direction and answers questions as needed.
Provides guidance and assists staff with most complex aspects of work as necessary.
Resolves escalated issues and problems by conferring with senior management, staff in other internal departments, outside contacts and others as necessary.
Oversees and is responsible for all collections strategies and dealer portfolio monitoring activities.
Oversees analytics and modeling to determine potential dealers whose portfolio is performing outside of expectations.
Recommends and builds concessions to dealer oversight committee related to high risk, non‑performing dealers.
Oversees retail credit collections and portfolio analysis in support of financial, regulatory and risk management requirements.
Participates in and supports several decision‑making committees for the retail credit and portfolio management approaches.
Exercises independent judgment by displaying and reaching conclusions on the most complex portfolio issues and assumes accountability for high‑quality recommendations regarding the credit portfolio.
Quantifies and analyzes risk exposure characteristics for retail credit portfolios and impacts on collections strategies and dealer monitoring.
Researches, evaluates and develops credit policy for acquiring and managing a retail credit portfolio that is within the TD Enterprise Risk Appetite and meets the business objectives and targets.
Researches, evaluates, develops, tests and applies quantitative models and methodologies for analyzing risk exposures, acquisition and collection strategies.
Prepares and delivers management reporting necessary to ensure accurate and thorough measurement of risk factors present in retail credit products based on changes in collections strategies and dealer monitoring strategies.
Develops and documents systems/tools to automate calculations used in determining risk exposures.
Develops and implements statistical models and tools used in collections strategies.
Researches and recommends standards for internal/external systems used to calculate and measure risk exposures.
Recommends credit policy and underwriting standard modifications where warranted. Measures and monitors the organization’s credit risk exposure and provides guidance in portfolio review and strategy.
Establishes oversight of business lines compliance/risk controls and periodically evaluates risk mitigation efforts to make adjustments as risk/department influences change. Ensures TD Bank maintains successful audits and exams within all areas.
Ensures effective compliance with all job‑relevant State and Federal regulations, including, but not limited to Employee policies, procedures, CRA EEO/AA, as well as with all job‑relevant Risk Management and Corporate standards.
Manages complex analytical initiatives and interacts with TDBFG Analysts, Finance, Credit, Sales, Marketing and Retail Lending lines of businesses.
Provides leadership, support, and guidance to Senior Management, Credit Analysts, Finance, Credit, Small Business, and Retail Lending Lines of Business.
Education & Experience
Bachelor’s degree required; graduate degree preferred.
10+ years of related experience.
Significant experience required in Credit Risk Management and modeling disciplines.
Strong quantitative and statistical skills to determine sound, defensible approaches to forecasts and analyses.
Strong written and verbal communication skills.
Experience in change management related to the adoption of new business processes.
Extensive experience in organizing and presenting credit portfolio results and allowance requirements to Senior Management Committees, External Analysts, Auditors, Regulators, and Board of Directors.
Industry analysis and presentation experience.
Physical Requirements Never: 0%; Occasional: 1‑33%; Frequent: 34‑66%; Continuous: 67‑100%.
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment – Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Who We Are TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well‑being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off (including vacation PTO, flex PTO, and holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more.
Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Job Details
Seniority level: Director
Employment type: Full‑time
Job function: Other
Industries: Investment Banking
#J-18808-Ljbffr
Hours: 40 per week
Pay: $110,760 – $166,400 USD (base pay may vary)
Line Of Business: Personal & Commercial Banking
Job Description Summary The Senior Manager, Collections Strategy and Dealer Monitoring collaborates with Collections/Loan Servicing to propose and implement a Collections Champion/Challenger strategy that helps the business improve overall collections effectiveness. The Senior Manager also oversees collections-related scorecards and models and provides recommendations to enhance overall model performance.
Develops, coordinates, manages, and produces the analytical environment for TDAF Retail Loan Credit portfolios to achieve financial forecasts and credit estimates that support collections strategy and performance while adhering to the TD Enterprise Risk Appetite Statement and the Retail Credit Risk Management Mandate.
Responsibilities Depth & Scope:
Mentors and supervises retail credit risk analysts, provides leadership direction and answers questions as needed.
Provides guidance and assists staff with most complex aspects of work as necessary.
Resolves escalated issues and problems by conferring with senior management, staff in other internal departments, outside contacts and others as necessary.
Oversees and is responsible for all collections strategies and dealer portfolio monitoring activities.
Oversees analytics and modeling to determine potential dealers whose portfolio is performing outside of expectations.
Recommends and builds concessions to dealer oversight committee related to high risk, non‑performing dealers.
Oversees retail credit collections and portfolio analysis in support of financial, regulatory and risk management requirements.
Participates in and supports several decision‑making committees for the retail credit and portfolio management approaches.
Exercises independent judgment by displaying and reaching conclusions on the most complex portfolio issues and assumes accountability for high‑quality recommendations regarding the credit portfolio.
Quantifies and analyzes risk exposure characteristics for retail credit portfolios and impacts on collections strategies and dealer monitoring.
Researches, evaluates and develops credit policy for acquiring and managing a retail credit portfolio that is within the TD Enterprise Risk Appetite and meets the business objectives and targets.
Researches, evaluates, develops, tests and applies quantitative models and methodologies for analyzing risk exposures, acquisition and collection strategies.
Prepares and delivers management reporting necessary to ensure accurate and thorough measurement of risk factors present in retail credit products based on changes in collections strategies and dealer monitoring strategies.
Develops and documents systems/tools to automate calculations used in determining risk exposures.
Develops and implements statistical models and tools used in collections strategies.
Researches and recommends standards for internal/external systems used to calculate and measure risk exposures.
Recommends credit policy and underwriting standard modifications where warranted. Measures and monitors the organization’s credit risk exposure and provides guidance in portfolio review and strategy.
Establishes oversight of business lines compliance/risk controls and periodically evaluates risk mitigation efforts to make adjustments as risk/department influences change. Ensures TD Bank maintains successful audits and exams within all areas.
Ensures effective compliance with all job‑relevant State and Federal regulations, including, but not limited to Employee policies, procedures, CRA EEO/AA, as well as with all job‑relevant Risk Management and Corporate standards.
Manages complex analytical initiatives and interacts with TDBFG Analysts, Finance, Credit, Sales, Marketing and Retail Lending lines of businesses.
Provides leadership, support, and guidance to Senior Management, Credit Analysts, Finance, Credit, Small Business, and Retail Lending Lines of Business.
Education & Experience
Bachelor’s degree required; graduate degree preferred.
10+ years of related experience.
Significant experience required in Credit Risk Management and modeling disciplines.
Strong quantitative and statistical skills to determine sound, defensible approaches to forecasts and analyses.
Strong written and verbal communication skills.
Experience in change management related to the adoption of new business processes.
Extensive experience in organizing and presenting credit portfolio results and allowance requirements to Senior Management Committees, External Analysts, Auditors, Regulators, and Board of Directors.
Industry analysis and presentation experience.
Physical Requirements Never: 0%; Occasional: 1‑33%; Frequent: 34‑66%; Continuous: 67‑100%.
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment – Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Who We Are TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well‑being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off (including vacation PTO, flex PTO, and holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more.
Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Job Details
Seniority level: Director
Employment type: Full‑time
Job function: Other
Industries: Investment Banking
#J-18808-Ljbffr