California Department of Industrial Relations
Public Information Investigator
California Department of Industrial Relations, California, Missouri, United States, 65018
California Department of Industrial Relations provided pay range
This range is provided by California Department of Industrial Relations. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Job Description And Duties
Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast‑paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW.
The Labor Commissioner’s Office is comprised of exceptional individuals who contribute to our Agency’s goals and success. We celebrate diversity and inclusion, and we are committed to providing guidance, encouragement, and support to our team members to enrich their work and our ability to combat wage theft and put earned wages into the pockets of California workers.
The Public Information Unit (PIU) is the subject matter expert in various Labor Commissioner’s Office program areas. It interviews and provides dedicated consultation services to the public on the phone or in‑person (walk‑in assistance or appointments) at a local district office regarding newly filed claims, applications and/or reports of labor law violations.
The PIU prepares and completes referrals and recommendations to the relevant program area to further process the claim, complaint, report or application filed. It also coordinates and leads intake workshops or clinics.
Under the supervision of a Deputy Labor Commissioner III (Senior Deputy) or designee, the incumbent conducts intake consultation assessments with the public for various programs within the Labor Commissioner’s Office. The incumbent’s role is crucial in the initial stages of public engagement during the intake process to ensure a smooth transition for those seeking guidance and assistance on submitting claims, complaints, applications, and/or reports filed by the public.
The incumbent will develop and prepare documented referrals to other units, educate the public on labor laws, and apply theories to assess violations on the liable employers in various claim and report processing.
This posting may be used to fill future vacancies in accordance with 2 CCR 249.3.
The Industrial Relations Representative (IRR) classification has been renamed to Labor Compliance Representative (LCR). A new exam was issued on December 15, 2025. Previous IRR exam eligibility is no longer valid. Applicants must take and pass the new LCR exam to be eligible for appointment.
To be considered for this Labor Compliance Representative job opportunity, applicants must be either reachable on an employmelist, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4735
You will find additional information about the job in the Duty Statement.
Working Conditions This position is located at 3021 Reynolds Ranch Parkway, Lodi, CA 95240.
The position is in Lodi. It is a high‑volume, fast‑paced office that handles wage claims and consistently interfaces with the public. The incumbent may travel to assist other offices with conducting conferences. Work typically occurs in an office environment and requires the use of a computer, telephone, and other office equipment. The noise level is typical of an office. Incumbent may encounter frequent interruptions throughout the workday.
Special Requirements
The position requires fluency in Spanish. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.
A Statement of Qualifications (SOQ) is required. As part of the required application packet, interested applicants must submit an SOQ with their application. The SOQ must be typed, no more than one page in length, and provide responses to the following questions:
Describe a time when you used your Spanish language skills to assist a member of the public.
What was the specific situation, and what was the outcome of your assistance?
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Final Filing Date: 1/9/2026.
How To Apply: Complete the Application Package (including STD 678 and any required documents) and submit electronically through your CalCareer Account at www.CalCareers.ca.gov. If submitting a hard copy, mail the package to:
Department of Industrial Relations Cert Mailing Address Sacramento Attn: Certifications Unit 2180 Harvard Street Suite 160 Sacramento, CA 95815
Drop‑off address: Same as above, 8:00 AM – 4:00 PM.
Required Application Package Documents:
State Examination/Employment Application STD Form 678 (or electronic equivalent) and all experience and education relating to the Minimum Qualifications.
Resume is optional.
Statement of Qualifications as instructed above.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations when scheduled for an interview. Contact the EEO representative listed in the posting for assistance.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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Base pay range Job Description And Duties
Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast‑paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW.
The Labor Commissioner’s Office is comprised of exceptional individuals who contribute to our Agency’s goals and success. We celebrate diversity and inclusion, and we are committed to providing guidance, encouragement, and support to our team members to enrich their work and our ability to combat wage theft and put earned wages into the pockets of California workers.
The Public Information Unit (PIU) is the subject matter expert in various Labor Commissioner’s Office program areas. It interviews and provides dedicated consultation services to the public on the phone or in‑person (walk‑in assistance or appointments) at a local district office regarding newly filed claims, applications and/or reports of labor law violations.
The PIU prepares and completes referrals and recommendations to the relevant program area to further process the claim, complaint, report or application filed. It also coordinates and leads intake workshops or clinics.
Under the supervision of a Deputy Labor Commissioner III (Senior Deputy) or designee, the incumbent conducts intake consultation assessments with the public for various programs within the Labor Commissioner’s Office. The incumbent’s role is crucial in the initial stages of public engagement during the intake process to ensure a smooth transition for those seeking guidance and assistance on submitting claims, complaints, applications, and/or reports filed by the public.
The incumbent will develop and prepare documented referrals to other units, educate the public on labor laws, and apply theories to assess violations on the liable employers in various claim and report processing.
This posting may be used to fill future vacancies in accordance with 2 CCR 249.3.
The Industrial Relations Representative (IRR) classification has been renamed to Labor Compliance Representative (LCR). A new exam was issued on December 15, 2025. Previous IRR exam eligibility is no longer valid. Applicants must take and pass the new LCR exam to be eligible for appointment.
To be considered for this Labor Compliance Representative job opportunity, applicants must be either reachable on an employmelist, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4735
You will find additional information about the job in the Duty Statement.
Working Conditions This position is located at 3021 Reynolds Ranch Parkway, Lodi, CA 95240.
The position is in Lodi. It is a high‑volume, fast‑paced office that handles wage claims and consistently interfaces with the public. The incumbent may travel to assist other offices with conducting conferences. Work typically occurs in an office environment and requires the use of a computer, telephone, and other office equipment. The noise level is typical of an office. Incumbent may encounter frequent interruptions throughout the workday.
Special Requirements
The position requires fluency in Spanish. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.
A Statement of Qualifications (SOQ) is required. As part of the required application packet, interested applicants must submit an SOQ with their application. The SOQ must be typed, no more than one page in length, and provide responses to the following questions:
Describe a time when you used your Spanish language skills to assist a member of the public.
What was the specific situation, and what was the outcome of your assistance?
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Final Filing Date: 1/9/2026.
How To Apply: Complete the Application Package (including STD 678 and any required documents) and submit electronically through your CalCareer Account at www.CalCareers.ca.gov. If submitting a hard copy, mail the package to:
Department of Industrial Relations Cert Mailing Address Sacramento Attn: Certifications Unit 2180 Harvard Street Suite 160 Sacramento, CA 95815
Drop‑off address: Same as above, 8:00 AM – 4:00 PM.
Required Application Package Documents:
State Examination/Employment Application STD Form 678 (or electronic equivalent) and all experience and education relating to the Minimum Qualifications.
Resume is optional.
Statement of Qualifications as instructed above.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations when scheduled for an interview. Contact the EEO representative listed in the posting for assistance.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
#J-18808-Ljbffr