California Department of Industrial Relations
Public Information Investigator
California Department of Industrial Relations, Fresno, California, United States, 93650
California Department of Industrial Relations provided pay range
This range is provided by the California Department of Industrial Relations. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Job Description and Duties
Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast‑paced environment and enjoy flexibility and continuous learning? The Labor Commissioner's Office (LCO) looks for individuals like you to help combat wage theft and ensure earned wages reach California workers.
Responsibilities
Conduct intake consultation assessments with the public for various LCO programs.
Evaluate claims, complaints, applications, and reports submitted by the public.
Develop and prepare documented referrals to other units and program areas.
Educate the public on labor laws and assist with claims processing.
Coordinate and lead intake workshops or clinics.
Use Spanish language proficiency when communicating with monolingual parties.
Qualifications
Fluency in Spanish; must pass an approved language fluency test if not documented.
Must be eligible for the Labor Compliance Representative (LCR) exam and submit a passing score.
Eligible through current classification, lateral transfer, reinstatement, employment list, or LEAP/Surplus status.
Complete the required Statement of Qualifications (SOQ) – no cover letter or resume will replace the SOQ.
Working Conditions The position is located at 770 E. Shaw Avenue, Fresno, CA 93710. It is a high‑volume, fast‑paced office that consistently interfaces with the public. The incumbent works primarily in an office environment using a computer, telephone, and other office equipment. May travel to assist other offices and conduct conferences.
Special Requirements
Pass an approved Spanish language fluency test before hiring if not documented.
Submit a one‑page SOQ typ‑ated, no longer than one page, responding to:
Describe a time you used your Spanish skills to assist a member of the public.
Describe the specific situation and the outcome of your assistance.
Application Instructions All completed applications and required documents must be submitted by the Final Filing Date.
Final Filing Date:
1/8/2026
Required application package includes:
Status Examination/Employment Application STD Form 678 (or electronic equivalent).
Resume is optional.
Statement of Qualifications (SOQ).
Applications can be submitted electronically through CalCareers or by mailing hard copy to:
Department of Industrial Relations, Certifications Unit 2180 Harvard Street Suite 160 Sacramento, CA 95815
Drop‑off is available 08:00 AM – 04:00 PM at the same address.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, national origin, race, religion, sexual orientation, or other protected classes. The State is committed to a drug‑free workplace and expects all applicants to comply with related policies.
Seniority level Entry level
Employment type Full‑time
Job function Other, Information Technology, and Management; Government Administration
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Base pay range Job Description and Duties
Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast‑paced environment and enjoy flexibility and continuous learning? The Labor Commissioner's Office (LCO) looks for individuals like you to help combat wage theft and ensure earned wages reach California workers.
Responsibilities
Conduct intake consultation assessments with the public for various LCO programs.
Evaluate claims, complaints, applications, and reports submitted by the public.
Develop and prepare documented referrals to other units and program areas.
Educate the public on labor laws and assist with claims processing.
Coordinate and lead intake workshops or clinics.
Use Spanish language proficiency when communicating with monolingual parties.
Qualifications
Fluency in Spanish; must pass an approved language fluency test if not documented.
Must be eligible for the Labor Compliance Representative (LCR) exam and submit a passing score.
Eligible through current classification, lateral transfer, reinstatement, employment list, or LEAP/Surplus status.
Complete the required Statement of Qualifications (SOQ) – no cover letter or resume will replace the SOQ.
Working Conditions The position is located at 770 E. Shaw Avenue, Fresno, CA 93710. It is a high‑volume, fast‑paced office that consistently interfaces with the public. The incumbent works primarily in an office environment using a computer, telephone, and other office equipment. May travel to assist other offices and conduct conferences.
Special Requirements
Pass an approved Spanish language fluency test before hiring if not documented.
Submit a one‑page SOQ typ‑ated, no longer than one page, responding to:
Describe a time you used your Spanish skills to assist a member of the public.
Describe the specific situation and the outcome of your assistance.
Application Instructions All completed applications and required documents must be submitted by the Final Filing Date.
Final Filing Date:
1/8/2026
Required application package includes:
Status Examination/Employment Application STD Form 678 (or electronic equivalent).
Resume is optional.
Statement of Qualifications (SOQ).
Applications can be submitted electronically through CalCareers or by mailing hard copy to:
Department of Industrial Relations, Certifications Unit 2180 Harvard Street Suite 160 Sacramento, CA 95815
Drop‑off is available 08:00 AM – 04:00 PM at the same address.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, national origin, race, religion, sexual orientation, or other protected classes. The State is committed to a drug‑free workplace and expects all applicants to comply with related policies.
Seniority level Entry level
Employment type Full‑time
Job function Other, Information Technology, and Management; Government Administration
#J-18808-Ljbffr