NC State University
Business Services Coordinator
NC State University, Raleigh, North Carolina, United States, 27601
Business Services Coordinator – Counseling Services
Posting Number:
PG194796SP
Position Type:
SHRA
Anticipated Hiring Range:
$52,000 – $56,000
This role supports the Division of Academic & Student Affairs (DASA) Counseling Center by overseeing business, records, and financial operations, ensuring compliance with state, federal, and university regulations, and facilitating efficient workflows for clinical and administrative staff.
Responsibilities
Business & Records Administration
Oversight and strategic management of medical records operations, including secure record maintenance and release‑of‑information processes.
Coordinate all business operations for the unit—HR transaction support, personnel paperwork, office operations, inventory management, and workflow improvement.
Lead psychiatry billing operations—create, review, and reconcile billing for psychiatry visits using SHS software; ensure accurate coding, timely submission, and compliance with clinical billing guidelines.
Generate and manage direct‑bill processes for no‑show clients; audit and resolve discrepancies and communicate with internal and external stakeholders.
Manage all grant‑related financial transactions and approvals—application review, data tracking, processing expenditures, monitoring budget balances, forecasting spending, and reconciling invoices.
Serve as the unit’s primary accounting and fiscal support—prepare, review, and approve fiscal documents; manage vouchers, P‑cards, travel reimbursements, and Marketplace orders.
Monitor expenditures and ensure compliance with university, state, and auditing regulations.
Collaborate with campus business and purchasing offices to develop vendor and service agreements and reconcile contract payments.
Information Processing & Decision‑Making
Analyze complex financial transactions and billing trends to identify errors and ensure compliance.
Interpret and apply University, State, HIPAA, and grant regulations to develop or revise internal procedures.
Prepare detailed reports, summaries, and documentation supporting decision‑making across business and clinical areas.
Communication
Serve as a resource to staff, practitioners, vendors, and university partners, explaining business processes and financial policies.
Coordinate continuing education programming and compliance with professional accreditation requirements.
Prepare clear written communication, billing notices, contract documentation, and financial summaries.
Organize and coordinate speakers, presenters, and logistics for clinical continuing education programs.
Maintain Independent Contractor contracts and liaise with the university’s IC review and approval processes.
Develop and implement improved business processes and workflows for operational efficiency.
Other duties as assigned by supervisor or executive director of the Counseling Center.
Qualifications
Bachelor’s degree in business administration or a related field, or an equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.
Strong interpersonal, oral, and written communication skills with the ability to interact effectively with stakeholders.
Demonstrated analytical, organizational, and problem‑solving skills, including interpreting and applying policies and procedures.
Proficient in maintaining accuracy and attention to detail while managing multiple tasks and confidential information.
Explicit commitment to best practices in all business operations.
Thorough financial and accounting knowledge—able to manage budgets, process, monitor, audit financial transactions, and resolve discrepancies.
Required License or Certification
None
Valid NC Driver's License
required.
EEO Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals requiring disability‑related accommodations may contact 919‑513‑0574. Final candidates may be subjected to criminal & sex offender background checks.
NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
#J-18808-Ljbffr
PG194796SP
Position Type:
SHRA
Anticipated Hiring Range:
$52,000 – $56,000
This role supports the Division of Academic & Student Affairs (DASA) Counseling Center by overseeing business, records, and financial operations, ensuring compliance with state, federal, and university regulations, and facilitating efficient workflows for clinical and administrative staff.
Responsibilities
Business & Records Administration
Oversight and strategic management of medical records operations, including secure record maintenance and release‑of‑information processes.
Coordinate all business operations for the unit—HR transaction support, personnel paperwork, office operations, inventory management, and workflow improvement.
Lead psychiatry billing operations—create, review, and reconcile billing for psychiatry visits using SHS software; ensure accurate coding, timely submission, and compliance with clinical billing guidelines.
Generate and manage direct‑bill processes for no‑show clients; audit and resolve discrepancies and communicate with internal and external stakeholders.
Manage all grant‑related financial transactions and approvals—application review, data tracking, processing expenditures, monitoring budget balances, forecasting spending, and reconciling invoices.
Serve as the unit’s primary accounting and fiscal support—prepare, review, and approve fiscal documents; manage vouchers, P‑cards, travel reimbursements, and Marketplace orders.
Monitor expenditures and ensure compliance with university, state, and auditing regulations.
Collaborate with campus business and purchasing offices to develop vendor and service agreements and reconcile contract payments.
Information Processing & Decision‑Making
Analyze complex financial transactions and billing trends to identify errors and ensure compliance.
Interpret and apply University, State, HIPAA, and grant regulations to develop or revise internal procedures.
Prepare detailed reports, summaries, and documentation supporting decision‑making across business and clinical areas.
Communication
Serve as a resource to staff, practitioners, vendors, and university partners, explaining business processes and financial policies.
Coordinate continuing education programming and compliance with professional accreditation requirements.
Prepare clear written communication, billing notices, contract documentation, and financial summaries.
Organize and coordinate speakers, presenters, and logistics for clinical continuing education programs.
Maintain Independent Contractor contracts and liaise with the university’s IC review and approval processes.
Develop and implement improved business processes and workflows for operational efficiency.
Other duties as assigned by supervisor or executive director of the Counseling Center.
Qualifications
Bachelor’s degree in business administration or a related field, or an equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.
Strong interpersonal, oral, and written communication skills with the ability to interact effectively with stakeholders.
Demonstrated analytical, organizational, and problem‑solving skills, including interpreting and applying policies and procedures.
Proficient in maintaining accuracy and attention to detail while managing multiple tasks and confidential information.
Explicit commitment to best practices in all business operations.
Thorough financial and accounting knowledge—able to manage budgets, process, monitor, audit financial transactions, and resolve discrepancies.
Required License or Certification
None
Valid NC Driver's License
required.
EEO Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals requiring disability‑related accommodations may contact 919‑513‑0574. Final candidates may be subjected to criminal & sex offender background checks.
NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
#J-18808-Ljbffr