Contra Costa Community College District
Program Coordinator, Senior (Center for Academic Support)
Contra Costa Community College District, Brentwood, Maryland, United States, 20722
Program Coordinator, Senior (Center for Academic Support)
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Position Summary Position is primarily at the Pittsburg Campus; occasional work at the Brentwood Center may be required.
Requires specialized knowledge acquired through experience. Incumbents select the correct way to resolve problems, from a range of existing options. Work typically has specific guidelines established, with some flexibility permitted. Incumbents have freedom to plan and organize work in the best sequence and are accountable for accuracy and efficiency of completing their work.
Salary: Step 1 $77,748 per year – Step 5 $94,716 per year. Step increases occur on July 1 each fiscal year.
Vision We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers.
Responsibilities
Provides overall direction and guidance to the day‑to‑day operations, problem solving and decision making regarding a large and complex assigned program; implements program policies and directives according to District, federal or State guidelines.
Performs program development and administration for large and/or multiple programs.
Assists in the development, preparation and/or administration of department and program budgets.
Maintains and compiles data for statistical reports, student data reports, student records and files.
Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
Develops, schedules and leads training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
Develops and implements support programs; conducts research appropriate to the operation and effectiveness of the program.
Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
Designs and develops presentations, written information and other resource materials concerning available college and community services and programs.
Assists students with navigating college processes as appropriate for assigned program; guides students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Participates in special activities and events as needed.
Maintains and monitors payroll records for student assistants.
Advances program objectives consistent with college’s organizational mission and goals.
Creates program policies and processes to facilitate student success.
Meets with community members, business leaders and external agencies to solicit their participation and interest in college student service programs.
Performs related duties as assigned.
Qualifications Experience:
Four (4) years of experience performing responsible student services duties in a related college program.
Education:
Possession of a Bachelor’s degree from an accredited college or university, or the equivalent.
Minimum Qualification Skills and Abilities
Design, develop, and implement effective student support services and programs to meet the needs of the community.
Understand and carry out verbal or written instructions in an independent manner.
Identify and obtain resources and other needed programs and services to meet students’ academic and vocational needs and objectives.
Assign work to, oversee, and train student assistants.
Gather, prepare and maintain accurate data, records, files and reports.
Analyze situations accurately and independently make sound decisions in procedural matters.
Serve as a liaison between students and community or college agencies and services.
Communicate effectively, both orally and in writing; prepare clear and concise technical and statistical reports.
Function in a fast‑paced environment with significant public contact.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio‑economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff.
Desirable Qualifications
A master’s degree in education, educational psychology, or instructional psychology, or other master’s degree with emphasis in adult learning theory.
Strong background in reading, writing, and tutoring pedagogy—ideally supported by an academic degree in English, Education, or a related field, and experience providing direct student support through tutoring, consulting, or instructional assistance.
Demonstrated commitment to equity‑minded student success and campus collaboration— with the interpersonal skills to foster an inclusive, welcoming learning environment and to partner effectively with students, faculty, staff, and administrators.
Proven ability to oversee complex operational systems and processes— such as budget management, scheduling, data reporting (e.g., SARS Track, positive attendance), and technology oversight for both in‑person and online learning environments.
Experience innovating tutoring initiatives, such as online tutoring, group tutoring, supplemental instruction, or embedded tutoring models.
Demonstrated experience in academic support or learning center coordination— including tutoring program management, staff and student supervision, and faculty collaboration to deliver effective academic services across multiple disciplines and campuses.
Benefits
Health, vision, dental and life insurance for eligible employees and their dependents.
Eligibility to participate in the Public Employees Retirement System (PERS) or State Teachers Retirement System (STRS).
Optional deferred compensation plans (457, 403(b) plans).
Vacation and sick leave, 20 paid holidays annually.
Educational reimbursements, employee assistance programs, travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.
Supplemental Questions
* Please describe how you meet the minimum qualification of: 1) Four (4) years of experience performing responsible student services duties in a related college program; 2) Possession of a Bachelor’s degree from an accredited college or university in assigned discipline, or the equivalent.
(Open Ended Question)
* Describe your experiences working in tutoring and instructional settings.
(Open Ended Question)
* Describe your experiences training student employees.
(Open Ended Question)
* Please share an example of work you have done with students from diverse academic, socioeconomic, cultural, and ethnic backgrounds.
(Open Ended Question)
Required Documents
Resume/CV
Unofficial Transcript (must show degree(s) conferred)
Application Acceptance: Immigration Reform and Control Act of 1986 requires employers to obtain documentation authorizing each new employee to accept employment in the country.
#J-18808-Ljbffr
Position Summary Position is primarily at the Pittsburg Campus; occasional work at the Brentwood Center may be required.
Requires specialized knowledge acquired through experience. Incumbents select the correct way to resolve problems, from a range of existing options. Work typically has specific guidelines established, with some flexibility permitted. Incumbents have freedom to plan and organize work in the best sequence and are accountable for accuracy and efficiency of completing their work.
Salary: Step 1 $77,748 per year – Step 5 $94,716 per year. Step increases occur on July 1 each fiscal year.
Vision We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers.
Responsibilities
Provides overall direction and guidance to the day‑to‑day operations, problem solving and decision making regarding a large and complex assigned program; implements program policies and directives according to District, federal or State guidelines.
Performs program development and administration for large and/or multiple programs.
Assists in the development, preparation and/or administration of department and program budgets.
Maintains and compiles data for statistical reports, student data reports, student records and files.
Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
Develops, schedules and leads training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
Develops and implements support programs; conducts research appropriate to the operation and effectiveness of the program.
Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
Designs and develops presentations, written information and other resource materials concerning available college and community services and programs.
Assists students with navigating college processes as appropriate for assigned program; guides students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Participates in special activities and events as needed.
Maintains and monitors payroll records for student assistants.
Advances program objectives consistent with college’s organizational mission and goals.
Creates program policies and processes to facilitate student success.
Meets with community members, business leaders and external agencies to solicit their participation and interest in college student service programs.
Performs related duties as assigned.
Qualifications Experience:
Four (4) years of experience performing responsible student services duties in a related college program.
Education:
Possession of a Bachelor’s degree from an accredited college or university, or the equivalent.
Minimum Qualification Skills and Abilities
Design, develop, and implement effective student support services and programs to meet the needs of the community.
Understand and carry out verbal or written instructions in an independent manner.
Identify and obtain resources and other needed programs and services to meet students’ academic and vocational needs and objectives.
Assign work to, oversee, and train student assistants.
Gather, prepare and maintain accurate data, records, files and reports.
Analyze situations accurately and independently make sound decisions in procedural matters.
Serve as a liaison between students and community or college agencies and services.
Communicate effectively, both orally and in writing; prepare clear and concise technical and statistical reports.
Function in a fast‑paced environment with significant public contact.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio‑economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff.
Desirable Qualifications
A master’s degree in education, educational psychology, or instructional psychology, or other master’s degree with emphasis in adult learning theory.
Strong background in reading, writing, and tutoring pedagogy—ideally supported by an academic degree in English, Education, or a related field, and experience providing direct student support through tutoring, consulting, or instructional assistance.
Demonstrated commitment to equity‑minded student success and campus collaboration— with the interpersonal skills to foster an inclusive, welcoming learning environment and to partner effectively with students, faculty, staff, and administrators.
Proven ability to oversee complex operational systems and processes— such as budget management, scheduling, data reporting (e.g., SARS Track, positive attendance), and technology oversight for both in‑person and online learning environments.
Experience innovating tutoring initiatives, such as online tutoring, group tutoring, supplemental instruction, or embedded tutoring models.
Demonstrated experience in academic support or learning center coordination— including tutoring program management, staff and student supervision, and faculty collaboration to deliver effective academic services across multiple disciplines and campuses.
Benefits
Health, vision, dental and life insurance for eligible employees and their dependents.
Eligibility to participate in the Public Employees Retirement System (PERS) or State Teachers Retirement System (STRS).
Optional deferred compensation plans (457, 403(b) plans).
Vacation and sick leave, 20 paid holidays annually.
Educational reimbursements, employee assistance programs, travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.
Supplemental Questions
* Please describe how you meet the minimum qualification of: 1) Four (4) years of experience performing responsible student services duties in a related college program; 2) Possession of a Bachelor’s degree from an accredited college or university in assigned discipline, or the equivalent.
(Open Ended Question)
* Describe your experiences working in tutoring and instructional settings.
(Open Ended Question)
* Describe your experiences training student employees.
(Open Ended Question)
* Please share an example of work you have done with students from diverse academic, socioeconomic, cultural, and ethnic backgrounds.
(Open Ended Question)
Required Documents
Resume/CV
Unofficial Transcript (must show degree(s) conferred)
Application Acceptance: Immigration Reform and Control Act of 1986 requires employers to obtain documentation authorizing each new employee to accept employment in the country.
#J-18808-Ljbffr