Fort Healthcare Inc
Office Associate - Business Health Clinic
Fort Healthcare Inc, Fort Atkinson, Wisconsin, United States, 53538
Office Associate - Business Health Clinic
Job Category:
Administrative/Clerical
Requisition Number:
DEPAR002080
Posted : December 23, 2025
Part-Time
On-site
Locations Clinic - Business Health 210 Milwaukee Ave W Fort Atkinson, WI 53538, USA
Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties. We are seeking an Office Associate to join our Business Health Clinic team.
Shift: Part time 48 hours per bi-weekly pay period. Afternoon hours, Monday through Friday, 12pm-4:30pm
Fort HealthCare is proud to be named a 15-time award winner of the Milwaukee Journal Sentinel Top Workplace award for Southeast Wisconsin, a 5-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values.
In addition, Fort HealthCare is proud to be awarded the inaugural 2024 Wisconsin Hospital Association (WHA) Hospital Mentorship and Quality Champion Award. The Hospital Mentorship and Quality Champion award recognizes a hospital for demonstrating mentoring relationships and engagement through active participation, collaboration and the sharing of tools and resources with other hospitals.
Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.
Our Mission Statement - Improve the Health and Well-being of Our Community
Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.
Our Vision - Be the Healthiest Community in Wisconsin.
We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.
The Office Associate presents a positive first impression for the patient experience, both telephonically and patient-facing. The Office Associate is responsible for performing general office functions including greeting patients, answering the phone, registering, and scheduling appointments. The Office Associate obtains accurate and up-to-date information for patients' insurance and performs detailed data entry into the Electronic Health Record (EHR).
Responsibilities of this position include:
Provides seamless care to the patient by communicating effectively with staff, patient, and providers, following the RESPECT values. Greets all persons entering the department and assists based on their needs. Utilizes available resources to best meet each person's needs. Manages the waiting room and updates patients on any delays.
Controls the department communication systems by communicating effectively and professionally managing all aspects of the various programs and technology used by the department.
Accurately registers patients and reviews insurance information to verify and obtain current eligibility.
Collects payments on accounts and insurance co-payments. Creates receipts, reconciles daily collections, and maintains cash drawer according to business office protocols.
Maintains and monitors the computerized appointment schedule throughout the continuum of care.
Consistently demonstrates professional poise and presence when interacting with internal and external customers, as well as staff. Professionalism is demonstrated through behavior, communication and attire.
Is willing and able to float to other departments as needed.
Requirements of this position include:
High School Diploma or GED required
1-2 years of medical office experience preferred
Experience with insurance information and a background in healthcare preferred
Electronic scheduling and registration experience preferred
Knowledge of medical terminology preferred
Valid Wisconsin driver’s license and current auto insurance or other reliable transportation between clinics may be required, based on department
Competitive pay
401(k) with employer match
Generous PTO Plan
Disability insurance
Flexible Spending
Health Insurance
Life Insurance
Pharmacy Discount
Tuition Assistance
Vision and Dental Insurance
Employee Assistance Program
Free Parking
Qualifications Skills Behaviors Motivations Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Administrative/Clerical
Requisition Number:
DEPAR002080
Posted : December 23, 2025
Part-Time
On-site
Locations Clinic - Business Health 210 Milwaukee Ave W Fort Atkinson, WI 53538, USA
Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties. We are seeking an Office Associate to join our Business Health Clinic team.
Shift: Part time 48 hours per bi-weekly pay period. Afternoon hours, Monday through Friday, 12pm-4:30pm
Fort HealthCare is proud to be named a 15-time award winner of the Milwaukee Journal Sentinel Top Workplace award for Southeast Wisconsin, a 5-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values.
In addition, Fort HealthCare is proud to be awarded the inaugural 2024 Wisconsin Hospital Association (WHA) Hospital Mentorship and Quality Champion Award. The Hospital Mentorship and Quality Champion award recognizes a hospital for demonstrating mentoring relationships and engagement through active participation, collaboration and the sharing of tools and resources with other hospitals.
Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.
Our Mission Statement - Improve the Health and Well-being of Our Community
Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.
Our Vision - Be the Healthiest Community in Wisconsin.
We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.
The Office Associate presents a positive first impression for the patient experience, both telephonically and patient-facing. The Office Associate is responsible for performing general office functions including greeting patients, answering the phone, registering, and scheduling appointments. The Office Associate obtains accurate and up-to-date information for patients' insurance and performs detailed data entry into the Electronic Health Record (EHR).
Responsibilities of this position include:
Provides seamless care to the patient by communicating effectively with staff, patient, and providers, following the RESPECT values. Greets all persons entering the department and assists based on their needs. Utilizes available resources to best meet each person's needs. Manages the waiting room and updates patients on any delays.
Controls the department communication systems by communicating effectively and professionally managing all aspects of the various programs and technology used by the department.
Accurately registers patients and reviews insurance information to verify and obtain current eligibility.
Collects payments on accounts and insurance co-payments. Creates receipts, reconciles daily collections, and maintains cash drawer according to business office protocols.
Maintains and monitors the computerized appointment schedule throughout the continuum of care.
Consistently demonstrates professional poise and presence when interacting with internal and external customers, as well as staff. Professionalism is demonstrated through behavior, communication and attire.
Is willing and able to float to other departments as needed.
Requirements of this position include:
High School Diploma or GED required
1-2 years of medical office experience preferred
Experience with insurance information and a background in healthcare preferred
Electronic scheduling and registration experience preferred
Knowledge of medical terminology preferred
Valid Wisconsin driver’s license and current auto insurance or other reliable transportation between clinics may be required, based on department
Competitive pay
401(k) with employer match
Generous PTO Plan
Disability insurance
Flexible Spending
Health Insurance
Life Insurance
Pharmacy Discount
Tuition Assistance
Vision and Dental Insurance
Employee Assistance Program
Free Parking
Qualifications Skills Behaviors Motivations Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr