Duxbury Government
Position Title:
Seasonal Assistant - Council On Aging Department/Location:
Council on Aging; Duxbury Senior Center Reports To:
COA Director Contract/Grade:
Personnel Plan, Schedule B FSLA:
Exempt, part-time, non-benefit eligible Rate:
Pay Range $15.00 - $50.00; Actual pay is dependent upon qualifications. Schedule:
Part Time, 12 hours per week Statement of Duties
The Mental Health Navigator is responsible for connecting older adults to Care Solace and other mental health resources, scheduling and facilitating educational programming and advocating for and supporting Duxbury residents and their families. Employee is required to perform all similar or related duties. Supervision Required
Under general supervision of the Assistant Director/Program Manager, the employee is familiar with the work routine and uses initiative in carrying out recurring assignments independently with specific instruction. The supervisor provides additional, specific instruction for new, difficult or unusual assignments, including suggested work methods. The employee is expected to recognize instances which are out of the ordinary and which do not fall within existing instructions; the employee is then expected to seek advice and further instructions. Reviews and checks of the employee’s work are applied to an extent sufficient to keep the supervisor aware of progress, and to ensure that completed work and methods used are technically accurate and that instructions are being followed. In many cases, the work is self-checking, for example, requiring accounts to balance before proceeding. Supervisory Responsibility
Employee, as a regular and continuing part of the job, is accountable for the quality and quantity of work done by subordinates and assures the accomplishment of the assigned work in the prescribed manner. Supervisory functions typically consist of most of the following: plans, schedules and coordinates work operations to meet schedules, deadlines and priorities; revises work schedules to meet changes in workload or availability of manpower; recommends and justifies to higher levels of management changes in the organization of work, work methods or assignment of functions to positions that may affect staffing patterns, costs, work standards, etc.; assigns work based on varying capabilities of employees; assures that completed work meets the required standard of quality, timeliness and cost, taking corrective actions as necessary, including rejecting the work; recommends promotions, reassignments, pay increases or other personnel actions; oversees attendance and leave, typically including approval of ordinary sick and vacation schedules; advises employees of performance requirements and prepares formal evaluations of performance; gives advice and instruction on both administrative and work matters; informs subordinates of organizational policies, goals and procedures; resolves employee complaints and effects disciplinary actions, such as oral warnings and reprimands; has substantial responsibility for technical soundness of subordinates’ work. The employee is responsible for the supervision of volunteers. Confidentiality
Has access to some confidential information obtained during performance of regular position responsibilities in accordance with the State Public Records Law. Accountability
Consequences of errors, missed deadlines or poor judgment may include adverse public relations, legal repercussions, personal injury; jeopardize programs and danger to public health/safety. Judgment
The work requires examining, analyzing and evaluating facts and circumstances surrounding individual problems, situations, or transactions, and determining actions to be taken within the limits of standard or accepted practices. Guidelines include a large body of policies, practices, and precedents, which may be complex or conflicting, at times. Judgment is used in analyzing specific situations to determine appropriate actions. Employee is expected to weigh efficiency and relative priorities in conjunction with procedural concerns in decision making. Requires understanding, interpreting and applying complex federal, state and local regulations. Complexity
The work consists of the practical application of a variety of concepts, practices and specialized techniques relating to a professional or technical field. Assignments typically involve evaluation and interpretation of factors, conditions or unusual circumstances; inspecting, testing or evaluating compliance with established standards or criteria; gathering, analyzing and evaluating facts or data using specialized fact-finding techniques; or determining the methods to accomplish the work. Work Environment
The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours to attend evening meetings and visit clients’ homes. Nature and Purpose of Public Contact
Relationships are constantly with co-workers, the public, groups and/or individuals such as civic leaders, community groups, peers from other organizations, and representatives of professional organizations. The employee serves as a spokesperson or recognized authority of the organization in matters of substance or considerable importance. The employee deals with the public and other individuals on behalf of a department to communicate departmental practices, procedures, regulations or guidelines. May be required to discuss controversial matters where tact is required to avoid friction and obtain cooperation. Occupational Risk
Duties of the job present little potential for injury. Risk exposure is similar to that found in typical office settings. There is additional risk related to entering homes where health and safety may be compromised. Essential Functions
Assess the mental health needs of residents through screenings and consultation. Identify and connect clients to appropriate mental health services, through the Care Solace network and other community resources. Assist clients in navigating barriers to accessing care. Maintain up-to-date knowledge of community mental health resources, including the Mental Health Resource Guide. Work closely with the Health and Community Services Work Group to implement and roll out Care Solace in the community including leading community education sessions about Care Solace and its services. Maintain accurate and confidential client records in compliance with organizational and regulatory standards. Work with BID-Plymouth to provide regular reports on service utilization, outcomes, and challenges. Collaborate with the Health and Community Services Work Group, Senior Center staff, and other local providers to ensure Care Solace is a well-utilized option in Duxbury and recognized as an important mental health tool for the community. Advocate for residents to access needed mental health services and supports. Participate in team meetings and professional development opportunities. Meet with residents and the center, in the community and through home visits. Education and Experience
Master of Social Work Degree with 2-4 years related work experience) This position will work closely with residents at the Center or in the community. Special Requirements
Licensed Social Worker (LICSW) or similar certification preferred, valid driver’s license and pass a CORI/SORI and background check. Knowledge, Abilities and Skill
Knowledge
Knowledge of elder services and resources. Abilities
Ability to interact in a positive and effective manner with people particularly adults of all ages, ability to communicate orally in a clear, and concise manner; ability to manage multiple tasks; ability to receive, understand, and execute oral, and written instructions; ability to maintain detailed accurate records, and to prepare written and oral reports. The ability to relate to older adults in a comfortable fashion with genuine interest, compassion and concern for their needs and feelings. The ability to assess the needs and strengths of older adults. Skill
Knowledge and demonstrated usage of personal computers particularly word processing and spreadsheet applications; excellent public relations, telephone skills and sensitivity to individual client issues. Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions. Physical Demands
Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as books, office equipment and computer paper. Motor Skills
Duties may involve assignments requiring application of hand and eye coordination with finger dexterity and motor coordination. Examples include operating a motor vehicle, using a personal computer. Visual Demands
Position requires the employee to routinely read documents and reports for understanding and analytical purposes.
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Seasonal Assistant - Council On Aging Department/Location:
Council on Aging; Duxbury Senior Center Reports To:
COA Director Contract/Grade:
Personnel Plan, Schedule B FSLA:
Exempt, part-time, non-benefit eligible Rate:
Pay Range $15.00 - $50.00; Actual pay is dependent upon qualifications. Schedule:
Part Time, 12 hours per week Statement of Duties
The Mental Health Navigator is responsible for connecting older adults to Care Solace and other mental health resources, scheduling and facilitating educational programming and advocating for and supporting Duxbury residents and their families. Employee is required to perform all similar or related duties. Supervision Required
Under general supervision of the Assistant Director/Program Manager, the employee is familiar with the work routine and uses initiative in carrying out recurring assignments independently with specific instruction. The supervisor provides additional, specific instruction for new, difficult or unusual assignments, including suggested work methods. The employee is expected to recognize instances which are out of the ordinary and which do not fall within existing instructions; the employee is then expected to seek advice and further instructions. Reviews and checks of the employee’s work are applied to an extent sufficient to keep the supervisor aware of progress, and to ensure that completed work and methods used are technically accurate and that instructions are being followed. In many cases, the work is self-checking, for example, requiring accounts to balance before proceeding. Supervisory Responsibility
Employee, as a regular and continuing part of the job, is accountable for the quality and quantity of work done by subordinates and assures the accomplishment of the assigned work in the prescribed manner. Supervisory functions typically consist of most of the following: plans, schedules and coordinates work operations to meet schedules, deadlines and priorities; revises work schedules to meet changes in workload or availability of manpower; recommends and justifies to higher levels of management changes in the organization of work, work methods or assignment of functions to positions that may affect staffing patterns, costs, work standards, etc.; assigns work based on varying capabilities of employees; assures that completed work meets the required standard of quality, timeliness and cost, taking corrective actions as necessary, including rejecting the work; recommends promotions, reassignments, pay increases or other personnel actions; oversees attendance and leave, typically including approval of ordinary sick and vacation schedules; advises employees of performance requirements and prepares formal evaluations of performance; gives advice and instruction on both administrative and work matters; informs subordinates of organizational policies, goals and procedures; resolves employee complaints and effects disciplinary actions, such as oral warnings and reprimands; has substantial responsibility for technical soundness of subordinates’ work. The employee is responsible for the supervision of volunteers. Confidentiality
Has access to some confidential information obtained during performance of regular position responsibilities in accordance with the State Public Records Law. Accountability
Consequences of errors, missed deadlines or poor judgment may include adverse public relations, legal repercussions, personal injury; jeopardize programs and danger to public health/safety. Judgment
The work requires examining, analyzing and evaluating facts and circumstances surrounding individual problems, situations, or transactions, and determining actions to be taken within the limits of standard or accepted practices. Guidelines include a large body of policies, practices, and precedents, which may be complex or conflicting, at times. Judgment is used in analyzing specific situations to determine appropriate actions. Employee is expected to weigh efficiency and relative priorities in conjunction with procedural concerns in decision making. Requires understanding, interpreting and applying complex federal, state and local regulations. Complexity
The work consists of the practical application of a variety of concepts, practices and specialized techniques relating to a professional or technical field. Assignments typically involve evaluation and interpretation of factors, conditions or unusual circumstances; inspecting, testing or evaluating compliance with established standards or criteria; gathering, analyzing and evaluating facts or data using specialized fact-finding techniques; or determining the methods to accomplish the work. Work Environment
The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours to attend evening meetings and visit clients’ homes. Nature and Purpose of Public Contact
Relationships are constantly with co-workers, the public, groups and/or individuals such as civic leaders, community groups, peers from other organizations, and representatives of professional organizations. The employee serves as a spokesperson or recognized authority of the organization in matters of substance or considerable importance. The employee deals with the public and other individuals on behalf of a department to communicate departmental practices, procedures, regulations or guidelines. May be required to discuss controversial matters where tact is required to avoid friction and obtain cooperation. Occupational Risk
Duties of the job present little potential for injury. Risk exposure is similar to that found in typical office settings. There is additional risk related to entering homes where health and safety may be compromised. Essential Functions
Assess the mental health needs of residents through screenings and consultation. Identify and connect clients to appropriate mental health services, through the Care Solace network and other community resources. Assist clients in navigating barriers to accessing care. Maintain up-to-date knowledge of community mental health resources, including the Mental Health Resource Guide. Work closely with the Health and Community Services Work Group to implement and roll out Care Solace in the community including leading community education sessions about Care Solace and its services. Maintain accurate and confidential client records in compliance with organizational and regulatory standards. Work with BID-Plymouth to provide regular reports on service utilization, outcomes, and challenges. Collaborate with the Health and Community Services Work Group, Senior Center staff, and other local providers to ensure Care Solace is a well-utilized option in Duxbury and recognized as an important mental health tool for the community. Advocate for residents to access needed mental health services and supports. Participate in team meetings and professional development opportunities. Meet with residents and the center, in the community and through home visits. Education and Experience
Master of Social Work Degree with 2-4 years related work experience) This position will work closely with residents at the Center or in the community. Special Requirements
Licensed Social Worker (LICSW) or similar certification preferred, valid driver’s license and pass a CORI/SORI and background check. Knowledge, Abilities and Skill
Knowledge
Knowledge of elder services and resources. Abilities
Ability to interact in a positive and effective manner with people particularly adults of all ages, ability to communicate orally in a clear, and concise manner; ability to manage multiple tasks; ability to receive, understand, and execute oral, and written instructions; ability to maintain detailed accurate records, and to prepare written and oral reports. The ability to relate to older adults in a comfortable fashion with genuine interest, compassion and concern for their needs and feelings. The ability to assess the needs and strengths of older adults. Skill
Knowledge and demonstrated usage of personal computers particularly word processing and spreadsheet applications; excellent public relations, telephone skills and sensitivity to individual client issues. Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions. Physical Demands
Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as books, office equipment and computer paper. Motor Skills
Duties may involve assignments requiring application of hand and eye coordination with finger dexterity and motor coordination. Examples include operating a motor vehicle, using a personal computer. Visual Demands
Position requires the employee to routinely read documents and reports for understanding and analytical purposes.
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