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POP MART

Insurance Coordinator

POP MART, Los Angeles, California, United States, 90079

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This range is provided by POP MART. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $70,000.00/yr - $90,000.00/yr

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

About the Role We are seeking a detail-oriented and proactive Insurance & Risk Coordinator to support the insurance procurement, certificate of insurance (COI) management, and risk mitigation efforts for our rapidly growing retail footprint. This role is critical in ensuring our stores open and operate in full compliance with lease, legal, and operational requirements. The ideal candidate will have experience in retail insurance, strong organizational skills, and the ability to collaborate across finance, legal, operations, and external partners.

What You Will Achieve

Lead end-to-end procurement & renewal of property, general liability, workers’ compensation and other insurance policies for all retail locations; evaluate proposals, negotiate terms to secure cost-effective coverage matching company risk tolerance.

Issue, track and distribute

Certificates of Insurance (COIs)

for landlords, vendors & partners; ensure COIs accurately include additional insureds and meet contractual deadlines.

Maintain a centralized database of policies, COIs and related documents; conduct regular audits to ensure compliance across retail locations; collaborate with Legal & Finance to review lease insurance clauses and mitigate risks.

Act as the primary point of contact for store operations teams on insurance matters (new openings, renovations, daily ops); liaise with brokers, carriers, landlords and internal stakeholders to resolve issues efficiently.

Support risk mitigation by assisting in developing retail risk management protocols; analyze claims data to drive insights for reducing future incidents and costs.

What You Will Need

Bachelor’s degree in Business, Finance, Risk Management, or a related field.

2+ years of experience in insurance coordination, risk management, or retail operations, preferably within a DTC/retail environment.

Familiarity with key insurance types: General Liability, Property, Workers’ Compensation, and Inland Marine.

Experience managing COIs and understanding of “additional insured” requirements.

Strong analytical, organizational, and communication skills.

Proficiency in G-Suite, Microsoft Office, and experience with insurance databases or CRM tools is a plus.

What We Offer

Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.

Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.

Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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