Insight Assurance
ISO 27001 Associate Manager - EMEA
Insight Assurance, Villa Espana Colonia, Texas, United States
ISO Manager & Associate Manager
Position Summary: Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals, we deliver next‑generation audit services across SOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks. We’re a tech‑enabled firm, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients. Recognized on the Inc. 5000 and Fast 50 lists, Insight Assurance is one of the fastest‑growing global audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC.
Key Responsibilities
Lead the ISO audit practice, ensuring high‑quality delivery, compliance, and efficiency.
Manage ISO auditors, trainees, and interns, providing coaching, performance feedback, and career development support.
Conduct planning calls with clients, verify application accuracy, and ensure effective engagement execution.
Perform technical reviews of audit reports and conclusions to uphold compliance with ISO 17021 and related standards.
Serve as the primary client contact, ensuring clear communication, issue resolution, and service excellence.
Own audit scheduling, auditor allocation, and resource planning to meet utilization and delivery targets.
Address client complaints, appeals, or escalations as the first point of contact.
Develop and implement training programs for auditors to ensure competency, consistency, and professional growth.
Conduct witness audits and approve new auditors following competency validation.
Contribute to the auditor onboarding and continuous learning initiatives.
Oversee audit process adherence to ISO, accreditation, and internal quality requirements.
Maintain and update audit templates, documentation, and methodologies to align with best practices.
Collaborate with Quality & Operations teams to ensure technical reviews, certification activities, and QA standards are met.
Support accreditation body interactions and manage related documentation and reporting.
Provide SME input to senior leadership to guide resource planning and business strategy.
Collaborate with Sales and Operations teams to support business development and client retention initiatives.
Participate in internal committees and quarterly business reviews.
Qualifications
Bachelor’s or Master’s degree in Business, Information Systems, or a related field.
5+ years of experience in ISO certification management, auditing, or compliance operations.
Strong leadership and people‑management skills.
Deep understanding of ISO frameworks, accreditation processes, and audit methodologies.
Excellent written and verbal communication skills.
Proven ability to manage multiple client engagements and deadlines in a remote environment.
Preferred Certifications ISO 42001, ISO 9001, ISO 27001 Lead Auditor or Lead Implementer, or equivalent accreditation‑related qualifications.
Location Madrid, Community of Madrid, Spain
Seniority Level Mid‑Senior level
Employment Type Full‑time
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Key Responsibilities
Lead the ISO audit practice, ensuring high‑quality delivery, compliance, and efficiency.
Manage ISO auditors, trainees, and interns, providing coaching, performance feedback, and career development support.
Conduct planning calls with clients, verify application accuracy, and ensure effective engagement execution.
Perform technical reviews of audit reports and conclusions to uphold compliance with ISO 17021 and related standards.
Serve as the primary client contact, ensuring clear communication, issue resolution, and service excellence.
Own audit scheduling, auditor allocation, and resource planning to meet utilization and delivery targets.
Address client complaints, appeals, or escalations as the first point of contact.
Develop and implement training programs for auditors to ensure competency, consistency, and professional growth.
Conduct witness audits and approve new auditors following competency validation.
Contribute to the auditor onboarding and continuous learning initiatives.
Oversee audit process adherence to ISO, accreditation, and internal quality requirements.
Maintain and update audit templates, documentation, and methodologies to align with best practices.
Collaborate with Quality & Operations teams to ensure technical reviews, certification activities, and QA standards are met.
Support accreditation body interactions and manage related documentation and reporting.
Provide SME input to senior leadership to guide resource planning and business strategy.
Collaborate with Sales and Operations teams to support business development and client retention initiatives.
Participate in internal committees and quarterly business reviews.
Qualifications
Bachelor’s or Master’s degree in Business, Information Systems, or a related field.
5+ years of experience in ISO certification management, auditing, or compliance operations.
Strong leadership and people‑management skills.
Deep understanding of ISO frameworks, accreditation processes, and audit methodologies.
Excellent written and verbal communication skills.
Proven ability to manage multiple client engagements and deadlines in a remote environment.
Preferred Certifications ISO 42001, ISO 9001, ISO 27001 Lead Auditor or Lead Implementer, or equivalent accreditation‑related qualifications.
Location Madrid, Community of Madrid, Spain
Seniority Level Mid‑Senior level
Employment Type Full‑time
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