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Remington Hospitality

Night Auditor

Remington Hospitality, Minnetonka, Minnesota, United States, 55345

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Night Auditor

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What You Will Be Doing A

Hotel Night Auditor

is a unique, dual‑role position that combines the customer service duties of a front desk agent with the analytical tasks of an accountant. Because they work during the "graveyard shift" (typically

11:00 PM to 7:00 AM ), they are often the only person managing the hotel's operations for several hours.

Primary Responsibilities Here is a breakdown of the typical responsibilities, skills, and requirements for this role.

Guest Services & Front Desk

Check‑ins/Check‑outs: Handling late‑night arrivals and early‑morning departures.

Guest Inquiries: Answering the phone and resolving guest requests (e.g., extra towels, noise complaints, or wake‑up calls).

Security & Safety: Monitoring the lobby and premises for safety, often acting as the primary point of contact for emergencies.

Lobby Maintenance: Many hotels require the auditor to keep the lobby tidy and sometimes prepare the early‑morning coffee service.

Financial & Administrative (The "Audit")

>End‑of‑Day Processing: Running the "Night Audit" on the Property Management System (PMS) to close the current business day and open the next. Reconciling Accounts: Balancing the day’s receipts, including cash, credit card transactions, and room charges.

Verifying Accuracy: Checking guest folios for errors, ensuring room rates and taxes are posted correctly.

Report Generation: Preparing and distributing daily revenue, occupancy, and management reports for the morning executive team.

No‑Show Management: Billing "no-show" reservations and updating the system to reflect actual occupancy.

Key Skills & Qualifications Because the auditor often works without direct supervision, they must be highly reliable and self‑motivated.

Required Skills

Numerical:

Basic accounting, proficiency in math, and high attention to detail.

Technical:

Familiarity with PMS software (e.g., Opera, Maestro, Hilton OnQ) and Excel.

Soft Skills:

Patience, problem‑solving, and the ability to stay calm under pressure.

Physical:

Ability to stand for long periods and remain alert during overnight hours.

Education Requirements

Minimum: High school diploma or GED.

Preferred: Previous experience in hospitality or a background in bookkeeping/accounting.

Seniority level Entry level

Employment type Full-time

Job function Management and Manufacturing

Industries Hospitality

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