California Department of Insurance
STAFF SERVICES ANALYST
California Department of Insurance, Los Angeles, California, United States, 90079
California Department of Insurance
Job Title: Record, Forms and Business Services Support Analyst (Staff Services Analyst, SSA)
Classification: STAFF SERVICES ANALYST
Pay Range:
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
Position # 413-393-5157-003
Number of Positions: 1
Work Location: Los Angeles County
Telework: Hybrid
Job Type: Permanent, Full Time
Department: California Department of Insurance (CDI), Business Management Bureau, Financial & Business Management Division, Administration and Licensing Services Branch
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Description And Duties Do you enjoy working in a fast‑paced remote‑centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Staff Services Analyst (SSA) to join our Business Management Bureau Team! If this is you, then CDI may be the employer for you!
Under the supervision of the Los Angeles Facilities and Business Services Manager, Staff Services Manager I (SSMI), this Staff Services Analyst (SSA) position serves as the Records, Forms and Business Services Support Analyst of the Business Services Los Angeles Unit, within the Financial and Business Management Division – Business Management Bureau (FBMD‑BMB) – Facilities and Business Management Section. The SSA performs technical and analytical work in a variety of functions which includes Records Management, Forms Management, and Business Services within the FBMD‑BMB. The SSA will express a high degree of initiative and provide excellent customer service in the development and implementation of various technical, analytical and staff administrative support activities including, but not limited to, Emergency Preparedness, Records Management, Forms Management, and FBMD‑BMB Web Administration.
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website ( www.calhr.ca.gov ) . Effective January 1, 2026, the California Department of Human Resources (CalHR) will change the classification name of Staff Services Analyst to Analyst I. For more information, visit the CalHR website ( www.calhr.ca.gov ). New to state service? Learn how to apply here. Please, take two minutes to check us out or provide your feedback . You will find additional information about the job in the Duty Statement.
Special Requirements Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.
Exam list eligibility - refer to exam link below.
Transfer eligibility, if applicable, for current/former civil service employees.
Statement of Qualifications.
Resume.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/8/2026
Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below.
Address for Mailing Application Packages:
Department of Insurance, CDI Jobs Inquiries, Classification & Consultation Unit, Human Resources Management Division, 300 Capitol Mall, 13th Floor, Sacramento, CA 95814.
Address for Drop‑Off Application Packages:
Department of Insurance, CDI Jobs Inquiries, Classification & Consultation Unit, Human Resources Management Division, 300 Capitol Mall, 13th Floor, Sacramento, CA 95814. 08:00 AM – 05:00 PM
Required Application Package Documents
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Insurance
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Classification: STAFF SERVICES ANALYST
Pay Range:
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
Position # 413-393-5157-003
Number of Positions: 1
Work Location: Los Angeles County
Telework: Hybrid
Job Type: Permanent, Full Time
Department: California Department of Insurance (CDI), Business Management Bureau, Financial & Business Management Division, Administration and Licensing Services Branch
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Description And Duties Do you enjoy working in a fast‑paced remote‑centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Staff Services Analyst (SSA) to join our Business Management Bureau Team! If this is you, then CDI may be the employer for you!
Under the supervision of the Los Angeles Facilities and Business Services Manager, Staff Services Manager I (SSMI), this Staff Services Analyst (SSA) position serves as the Records, Forms and Business Services Support Analyst of the Business Services Los Angeles Unit, within the Financial and Business Management Division – Business Management Bureau (FBMD‑BMB) – Facilities and Business Management Section. The SSA performs technical and analytical work in a variety of functions which includes Records Management, Forms Management, and Business Services within the FBMD‑BMB. The SSA will express a high degree of initiative and provide excellent customer service in the development and implementation of various technical, analytical and staff administrative support activities including, but not limited to, Emergency Preparedness, Records Management, Forms Management, and FBMD‑BMB Web Administration.
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website ( www.calhr.ca.gov ) . Effective January 1, 2026, the California Department of Human Resources (CalHR) will change the classification name of Staff Services Analyst to Analyst I. For more information, visit the CalHR website ( www.calhr.ca.gov ). New to state service? Learn how to apply here. Please, take two minutes to check us out or provide your feedback . You will find additional information about the job in the Duty Statement.
Special Requirements Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.
Exam list eligibility - refer to exam link below.
Transfer eligibility, if applicable, for current/former civil service employees.
Statement of Qualifications.
Resume.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/8/2026
Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below.
Address for Mailing Application Packages:
Department of Insurance, CDI Jobs Inquiries, Classification & Consultation Unit, Human Resources Management Division, 300 Capitol Mall, 13th Floor, Sacramento, CA 95814.
Address for Drop‑Off Application Packages:
Department of Insurance, CDI Jobs Inquiries, Classification & Consultation Unit, Human Resources Management Division, 300 Capitol Mall, 13th Floor, Sacramento, CA 95814. 08:00 AM – 05:00 PM
Required Application Package Documents
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Insurance
#J-18808-Ljbffr