Penbrothers Live
About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client The client is a staffing and workforce solutions company specializing in the skilled trades. They connect highly qualified professionals in construction, manufacturing, engineering, and maintenance with companies in need of critical talent.
About the Role As an Avionté System Administrator, you will be responsible for ensuring the stability, performance, and effective use of the Avionté platform within the organization. The role covers end to end system management, including installation, configuration, monitoring, and troubleshooting. It also involves providing user support, documenting processes, and maintaining best practices to ensure system reliability. In addition, the administrator will collaborate with cross‑functional teams (HR, Finance, IT) to align system use with business goals, train staff on proper usage, and recommend improvements to enhance efficiency.
Key Responsibilities 1. System Management
Oversee and maintain Avionté software to ensure functionality and performance
Install, configure, and update software applications and system components within the Avionté ecosystem
Perform system monitoring and troubleshooting to minimize downtime and ensure system reliability
2. Performance Monitoring
Monitor system performance and availability, identifying issues, and implementing solutions to improve efficiency
Set up and manage logging systems to ensure accurate and timely troubleshooting
3. Support and Troubleshooting
Provide technical support for users, addressing any issues related to the Avionté software or the overall system environment
Work closely with other departments, such as IT and development teams, to resolve complex technical problems.
4. Documentation
Document system configurations, processes, and troubleshooting procedures
Create and maintain standard operating procedures for system administration tasks and best practices
5. Collaboration and Communication
Collaborate with other departments (HR, Finance, etc.) to ensure system alignment with organizational goals
Provide training and guidance to staff on the proper use of the Avionté system
Submit best practices to increase process efficiencies to manager
What You Bring
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Proven experience as a Systems Administrator or in a similar technical role
Experience with Avionté or other similar enterprise software platforms is preferred
Strong understanding of networking, servers, and cloud-based infrastructure
Experience with troubleshooting and resolving technical issues related to system operations and software
Proficiency with operating systems such as Windows Server, Linux, or other relevant platforms
Familiarity with database management and SQL
Knowledge of IT security practices, firewalls, and backup systems
Strong problem-solving and analytical skills
Excellent communication skills, both written and verbal
Knowledge of STAR Schema’s in data sets is a plus.
Hiring Process We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.
What You’ll Get At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.
Meaningful work & Growth:
We take every opportunity to stretch ourselves and deliver an excellent client experience.
Employee as our biggest asset:
We are genuinely invested in our people’s career and welfare.
Global reach & local impact:
Get to work with high-growth startups and dynamic companies from the comfort of your own home.
Powering global startups:
We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.
#J-18808-Ljbffr
About the Client The client is a staffing and workforce solutions company specializing in the skilled trades. They connect highly qualified professionals in construction, manufacturing, engineering, and maintenance with companies in need of critical talent.
About the Role As an Avionté System Administrator, you will be responsible for ensuring the stability, performance, and effective use of the Avionté platform within the organization. The role covers end to end system management, including installation, configuration, monitoring, and troubleshooting. It also involves providing user support, documenting processes, and maintaining best practices to ensure system reliability. In addition, the administrator will collaborate with cross‑functional teams (HR, Finance, IT) to align system use with business goals, train staff on proper usage, and recommend improvements to enhance efficiency.
Key Responsibilities 1. System Management
Oversee and maintain Avionté software to ensure functionality and performance
Install, configure, and update software applications and system components within the Avionté ecosystem
Perform system monitoring and troubleshooting to minimize downtime and ensure system reliability
2. Performance Monitoring
Monitor system performance and availability, identifying issues, and implementing solutions to improve efficiency
Set up and manage logging systems to ensure accurate and timely troubleshooting
3. Support and Troubleshooting
Provide technical support for users, addressing any issues related to the Avionté software or the overall system environment
Work closely with other departments, such as IT and development teams, to resolve complex technical problems.
4. Documentation
Document system configurations, processes, and troubleshooting procedures
Create and maintain standard operating procedures for system administration tasks and best practices
5. Collaboration and Communication
Collaborate with other departments (HR, Finance, etc.) to ensure system alignment with organizational goals
Provide training and guidance to staff on the proper use of the Avionté system
Submit best practices to increase process efficiencies to manager
What You Bring
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Proven experience as a Systems Administrator or in a similar technical role
Experience with Avionté or other similar enterprise software platforms is preferred
Strong understanding of networking, servers, and cloud-based infrastructure
Experience with troubleshooting and resolving technical issues related to system operations and software
Proficiency with operating systems such as Windows Server, Linux, or other relevant platforms
Familiarity with database management and SQL
Knowledge of IT security practices, firewalls, and backup systems
Strong problem-solving and analytical skills
Excellent communication skills, both written and verbal
Knowledge of STAR Schema’s in data sets is a plus.
Hiring Process We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.
What You’ll Get At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.
Meaningful work & Growth:
We take every opportunity to stretch ourselves and deliver an excellent client experience.
Employee as our biggest asset:
We are genuinely invested in our people’s career and welfare.
Global reach & local impact:
Get to work with high-growth startups and dynamic companies from the comfort of your own home.
Powering global startups:
We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.
#J-18808-Ljbffr