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Surge Staffing

System Administrator

Surge Staffing, Columbus, Ohio, United States, 43224

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Base pay range: $75,000.00/yr - $90,000.00/yr

This range is provided by Surge Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

This is a full-time, on-site position; remote work is not available.

Job Overview The System Administrator will work along other IT staff members to maintain and administer our company's networked system of computers. The System Administrator's main responsibilities include troubleshooting and administration of hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance, stability and security.

Primary Functions Job Duties & Responsibilities

Support and maintenance of VMWare ESX technologies

Windows Server (2019, 2022)

Good understanding and working knowledge of Veeam Backup and Replication

Strong experience with all aspects of Active Directory and its management

Maintenance of directory structures, rights, security, software and files services

Maintains domain user account information including rights, security and system groups

Maintaining and troubleshooting servers, computers, printers

Support internal 3cx voip systems, administer end user changes and features. Troubleshoot functional aspects of the phone system through the admin console and other methods available

TCP/IP Networking

Server Optimization and Hardening

Working knowledge of SAN technology

Manage IT system infrastructure and any processes related to these systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage devices, mobile devices, etc

Implement, troubleshoot and perform data backups and disaster recovery operations

Assists all personnel with presentation/conference equipment and programs

Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels

Ensures that system improvements are successfully implemented and monitored to increase efficiency

Identify bottlenecks which will occur due to growth trends in application usage, or preexisting to the environment, to mitigate any possible disruptions to the Production environment and users

Able to identify root cause and determine short and long term resolutions

Plans, writes and maintains documentation pertaining to systems operation and end user documentation

Maintains inventories of hardware, software, forms etc

Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed

Support IT Helpdesk escalated tickets

Getting inbound calls when it’s needed

Working after normal business hours for planned downtime or emergencies

Any other duties as requested

Skills

Problem Solving and Resourcefulness

Multi-tasking and Quality

Technical Aptitude

Ability to support and explain reasoning for decisions and include appropriate people in decision making process

Patient and professional demeanor, with a can-do attitude

Personal Integrity

Strong interpersonal and organizational skills required

Availability outside of working hours to resolve emergency issues promptly

Scripting languages (PowerShell) (highly recommended)

Experience working with network administrator tools (WinSCP, Putty, Wireshark)

Quick learner

Provide high-level support & quality service to end-users

Highly motivated individual with strong analytical problem solving, communication, and interpersonal skills are required

Able to demonstrate ability to solve complex server issues by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job

Ability to work independently as well as part of a team

Must maintain strictest level of confidentiality (position is involved with extremely sensitive information including payroll, human resource records and other personnel and financial materials)

Inspires, motivates, and guides others toward goal accomplishment

Consistently encourages, develops, sustains, and rewards cooperative working relationships

Educational and Work Experience Requirements

Associate Degree in Computer Science, Related IT Field or equivalent experience

3+ years related experience; to include technical analysis and systems administration that provides the required knowledge, skills, and abilities

3+ Years working knowledge of Microsoft Windows Server 2019 and above, Microsoft Exchange 2019, and basic understanding of Microsoft SQL Server

3+ Years working knowledge of Active Directory, DHCP, DNS, and Network Permissions/Group Policies

3+ Years with good understanding of networking which include VLANs, network infrastructure, cabling, switches, wireless, and fiber

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Information Technology and Administrative

Industries Staffing and Recruiting

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