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Genesis10

Infrastructure PM, Agile Tools, SDLC, SQL; NJ

Genesis10, Jersey City, New Jersey, United States, 07390

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Genesis10 is currently seeking a Network / System Engineer with our client in the financial industry located in Jersey City, NJ. This is a 12+ month contract position.

Responsibilities

Drive improvements, reduce operational risks, and seek to find faster, simpler, and more efficient ways to strengthen our collaboration & productivity infrastructure while adhering to clients standards and practices.

Work in close partnership with enterprise stakeholders to ensure effective execution of routines such as change, capacity, inventory, problem management, as well as non‑permitted technology.

Develop working relationships with operations, project, and technology teams along with process owners while building trust and confidence at all levels.

Work with operational excellence team to establish high‑level solution needs and with cross tower teams for technical requirements and implementation.

Analyze technical data processing routines and drive solutions that will promote process efficiency and controls across EET.

Lead operational excellence strategic initiatives focused on driving a culture of continuous improvements.

Oversee the technical, process, and service deliverables against different risk programs.

Design service management improvement plans and automate tasks to improve services and reduce issues.

Inventory service management processes and improvements.

Engage the other teams to identify and document dependencies; take ownership of relationships and escalation as required to meet objectives.

Enable the use of data to drive operational efficiency and effectiveness.

Ensure the stability of the environment through lifecycle management.

Create appropriate measurements, reporting, and monitoring metrics that provide guidance for process improvement.

Requirements

Excellent analytical, critical thinking and communication skills, and a process improvement mindset.

Strong contributor and a self‑starter who can analyze data and drive to logical outcomes while constantly challenging the status quo.

Excellent organizational, time and project management skills.

Ability to effectively manage multiple work streams.

Strong analytical, data analysis, and problem‑solving skills.

Ability to handle complex information with accuracy and intense attention to detail.

Self‑motivated with ability to prioritize, meet deadlines, and manage changing priorities.

Ability to handle multiple tasks simultaneously and respond under pressure.

Expected to proactively identify opportunities to improve manual processes.

Skilled in producing clear, data‑driven reports and proven ability to manage multiple stakeholders.

Experience with business and technical requirements analysis and business workflow development.

Clear and effective written and verbal communications in a professional environment with all levels of customers and leadership.

Working knowledge of ServiceNow for IT service management processes.

Eagerness and capability to learn and apply new technology solutions.

Desired skills

Understanding of analysis and project management disciplines, processes, and tools.

Experience in monitoring and managing issues, risks, and dependencies.

Experience with the appropriate methods and tools (i.e., workshops, process flow, Visio, BPML) to document system designs, data flows and dependencies.

Working knowledge of SQL and database tools to extract and manipulate data to support process analysis and improvements.

Proficiency in Excel, Power BI, Tableau.

Experience building prototypes for data processes, automation workflows, and visualization dashboards and providing support during build/implementation.

Technical writer with voice and video platform support/engineering expertise.

Knowledge of networking concepts across multiple platforms, including LAN/WAN, network protocols and routing, server operating systems, IP networking, and internet/intranet technologies.

Document new workflows, automation scripts, and changes for internal reference.

Experience in an Agile managed organization using products such as Jira, Kanban, and Confluence.

Pay range: $63.68 - $71.68

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract‑for‑hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid‑market organizations across the full spectrum of industry verticals.

Benefits of Working with Genesis10

Access to hundreds of clients, most of whom have been working with Genesis10 for 5‑20+ years.

The opportunity to have a career‑home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

Access to an experienced, caring recruiting team (more than 7 years of experience, on average).

Behavioral Health Platform.

Medical, Dental, Vision.

Health Savings Account.

Voluntary Hospital Indemnity (Critical Illness & Accident).

Voluntary Term Life Insurance.

401(k).

Sick Pay (for applicable states/municipalities).

Commuter Benefits (Dallas, NYC, SF and Illinois).

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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