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TEKsystems

IT Support Partner

TEKsystems, Newberry, South Carolina, United States, 29108

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Overview We are seeking a Desktop Support Technician to provide deskside and remote technical support for end users. This role focuses on hardware troubleshooting, Microsoft 365 support, and device deployment/migration. You will ensure smooth refresh cycles, resolve technical issues, and maintain a high level of customer service.

Responsibilities

Provide IT support for deskside hardware including PCs, laptops, printers, peripherals, and basic networking components.

Diagnose and resolve hardware and software issues, ensuring minimal downtime for end users.

Execute device refreshes and new deployments using tools such as PXE Boot, SCCM, or Microsoft Autopilot.

Perform imaging, configuration, and data migration for new and existing devices.

Support Microsoft 365 applications including Teams, Outlook, OneDrive, and Office Suite.

Manage endpoint configurations and policies through Microsoft Intune.

Maintain accurate documentation of deployments, troubleshooting steps, and asset inventory.

Collaborate with IT teams to ensure compliance and security standards are met.

Required Qualifications

Hands‑on IT support experience with deskside hardware and peripherals.

Experience with deployment/migration tools (PXE Boot, SCCM, or Microsoft Autopilot).

Strong knowledge of Microsoft 365 applications and Intune.

Ability to troubleshoot basic networking issues.

Excellent communication and customer service skills.

Nice to Have

Project coordination or project management experience.

Additional Information

Training on advanced Microsoft migration tools will be provided.

Occasional travel and lifting of equipment (up to 35 lbs) may be required.

Job Type & Location This is a Contract position based out of Newberry, SC.

Pay and Benefits The pay range for this position is $23.00 - $25.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Newberry, SC.

Application Deadline This position is anticipated to close on Dec 20, 2025.

About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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