Pathward Financial, Inc.
End User Computing I Sioux Falls, SD, USA
Pathward Financial, Inc., Sioux Falls, South Dakota, United States, 57102
About the Role
Responsible for working as part of a team that supports the delivery of technology services to the organization and ensuring an appropriate level of service is delivered.
What You Will Do
Provides support for Pathward’s technologies and recommends improvements.
Works closely with stakeholders to obtain supporting information and data to develop a consistent view of product performance, quality and operational support functions.
Contributes to estimates on work in a timely manner and delivers against them.
Administrator for end user technologies including workstation design, installation, configuration and maintenance.
Performs system integration testing of operating systems, related utilities and hardware.
Other duties as assigned.
What You Will Need
Bachelor's degree or equivalent education and work experience.
Up to 2+ years with bachelor's or equivalent.
Proficiency with: Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory, AutoPilot imaging, JAMF, ServiceNow (preferred), Teams Rooms support of Virtual desktop infrastructure (VDI), imaging tools, and break/fix procedures.
Strong understanding of asset management, inventory control, and shipping/receiving processes.
Demonstrated ability to manage tasks independently, prioritize effectively, and adapt quickly to changing demands.
Excellent verbal and written communication skills, with the ability to explain technical concepts to nontechnical users.
Strong interpersonal skills and a customer-centric mindset.
Relevant certifications such as CompTIA A+, HDI-SCA, or Apple’s Device Support and Deployment & Management certifications are a plus.
Salary and Benefits Salary range: $43,000 – $70,000
Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
Location Sioux Falls, SD
Equal Employment Opportunity Pathward is an equal employment opportunity employer and considers candidates for roles without regard to race, sex, national origin, ethnicity, age, disability or any other category protected by law.
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What You Will Do
Provides support for Pathward’s technologies and recommends improvements.
Works closely with stakeholders to obtain supporting information and data to develop a consistent view of product performance, quality and operational support functions.
Contributes to estimates on work in a timely manner and delivers against them.
Administrator for end user technologies including workstation design, installation, configuration and maintenance.
Performs system integration testing of operating systems, related utilities and hardware.
Other duties as assigned.
What You Will Need
Bachelor's degree or equivalent education and work experience.
Up to 2+ years with bachelor's or equivalent.
Proficiency with: Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory, AutoPilot imaging, JAMF, ServiceNow (preferred), Teams Rooms support of Virtual desktop infrastructure (VDI), imaging tools, and break/fix procedures.
Strong understanding of asset management, inventory control, and shipping/receiving processes.
Demonstrated ability to manage tasks independently, prioritize effectively, and adapt quickly to changing demands.
Excellent verbal and written communication skills, with the ability to explain technical concepts to nontechnical users.
Strong interpersonal skills and a customer-centric mindset.
Relevant certifications such as CompTIA A+, HDI-SCA, or Apple’s Device Support and Deployment & Management certifications are a plus.
Salary and Benefits Salary range: $43,000 – $70,000
Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
Location Sioux Falls, SD
Equal Employment Opportunity Pathward is an equal employment opportunity employer and considers candidates for roles without regard to race, sex, national origin, ethnicity, age, disability or any other category protected by law.
#J-18808-Ljbffr