Hilton Worldwide, Inc.
Luxury Maintenance Manager (Waldorf Astoria Riviera Maya)
Hilton Worldwide, Inc., Waldorf, Maryland, United States, 20602
Job Description
Luxury Maintenance Manager (Waldorf Astoria Riviera Maya)
Job Number: HOT0C5XK
Work Locations Waldorf Astoria Riviera Maya Carretera Federal Cancun - Tulum Cancun 77569
Responsibilities
Lead the Engineering Team in the day-to‑day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules
Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas
Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property
Communicate with Government agencies to ensure full compliance with statutory regulations
Prepare Capital and Repairs and Maintenance budgets for Engineering
Perform daily checks around the hotel
Conduct lift emergency release procedures as required
Diagnose, maintain, and repair mechanical equipment within the hotel
Ensure good relationships are built with internal and external customers
Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
Develop, implement, and direct all emergency programs
Develop, implement and manage energy conservation programs for the property to minimize expenses
Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
Perform special projects and other responsibilities as assigned
Identify and introduce environmentally‑friendly systems and equipment
Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives
Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation
Qualifications
Advanced knowledge of building management/engineering
A degree in Engineering or similar
Exposure to budgeting and basic accounting
Committed to delivering a high level of customer service
Strong leadership skills and previous experience of managing a team
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own
Previous experience of facilities management
Proficient, at an advanced level, with computers and relevant computer programs
Additional Capabilities
First Aid
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Schedule Full‑time
Brand Waldorf Astoria Hotels & Resorts
Job Category Engineering, Maintenance and Facilities
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Job Number: HOT0C5XK
Work Locations Waldorf Astoria Riviera Maya Carretera Federal Cancun - Tulum Cancun 77569
Responsibilities
Lead the Engineering Team in the day-to‑day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules
Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas
Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property
Communicate with Government agencies to ensure full compliance with statutory regulations
Prepare Capital and Repairs and Maintenance budgets for Engineering
Perform daily checks around the hotel
Conduct lift emergency release procedures as required
Diagnose, maintain, and repair mechanical equipment within the hotel
Ensure good relationships are built with internal and external customers
Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
Develop, implement, and direct all emergency programs
Develop, implement and manage energy conservation programs for the property to minimize expenses
Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
Perform special projects and other responsibilities as assigned
Identify and introduce environmentally‑friendly systems and equipment
Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives
Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation
Qualifications
Advanced knowledge of building management/engineering
A degree in Engineering or similar
Exposure to budgeting and basic accounting
Committed to delivering a high level of customer service
Strong leadership skills and previous experience of managing a team
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own
Previous experience of facilities management
Proficient, at an advanced level, with computers and relevant computer programs
Additional Capabilities
First Aid
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Schedule Full‑time
Brand Waldorf Astoria Hotels & Resorts
Job Category Engineering, Maintenance and Facilities
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