Remote Senior IT Service Desk Leader | Jira & Azure

A technology services provider is seeking a Senior IT Service Desk Manager for a long-term remote contract with occasional travel. The role requires overseeing an IT Service Desk team while implementing strategic improvements and managing key ITSM processes. Candidates should have over 8 years of experience in service desk management, expertise in Jira and Microsoft cloud platforms, and strong leadership skills. This position is ideal for individuals looking to drive operational excellence in a customer-centric environment. #J-18808-Ljbffr