GOOD AMERICAN
Store Manager – Century City
Good American
is a fully inclusive fashion brand that celebrates all dimensions of female power. We offer quality, style and substance in every size and are B Corp certified. Our initiatives focus on sustainability, diversity, equity and inclusion, empowering women to feel confident and sexy no matter their size or shape.
Role Overview Reporting to the Senior Manager of Retail, the Store Manager oversees all aspects of store operations to ensure profitability, operational excellence, and an outstanding customer experience. The role provides leadership to store staff, drives sales performance, manages budgets, and ensures compliance with company policies and standards.
Responsibilities
Identify, create and execute store business plans that drive performance results and maximize opportunities.
Oversee daily store operations to ensure efficiency, safety and compliance with company policies.
Drive sales growth by analyzing performance metrics and implementing strategic initiatives.
Manage inventory levels, shrink prevention and loss control measures.
Create store schedules to ensure adequate floor coverage while meeting payroll budget.
Ensure visual merchandising standards are consistently met.
Ensure cash handling and register procedures are maintained and executed accurately.
Represent the brand and ensure team members embody brand spirit in all interactions.
Recruit, train, coach, develop store management and staff and take corrective action when needed.
Monitor and set daily, weekly and monthly sales goals for each team member and provide regular feedback, coaching and counseling.
Foster a positive, inclusive and high‑performance work culture.
Manage scheduling and labor costs to meet business needs.
Maintain good communication with corporate team members.
Plan and execute in‑store events, leveraging networking opportunities to build community connections and loyal clientele.
Build customer loyalty through the in‑store experience.
Ensure outstanding customer service and resolve escalated customer issues.
Implement strategies to improve customer satisfaction and loyalty.
Develop and manage store budgets and forecasts.
Monitor daily expenses and manage budgets to ensure financial targets are met while controlling costs.
Read, analyze and interpret financial reports to drive profitability.
Skills & Qualifications
Minimum 5+ years of retail management experience, including multi‑department or high‑volume operations.
Proven track record of driving sales, growing business and managing budgets.
Strong leadership, communication and organizational skills.
Strong business acumen and experience building client relationships.
Experience leading a flagship retail environment and operating confidently under high visibility, executive oversight and leadership presence under pressure.
Ability to lead through change with flexibility, resilience and a consistently positive attitude that motivates teams and maintains operational stability.
Ability to work flexible hours, including evenings, weekends and holidays.
Strong financial management, analytical and budgeting skills.
Location: Century City, Los Angeles, CA. Salary: $92,140 – $162,058 annually.
#J-18808-Ljbffr
Good American
is a fully inclusive fashion brand that celebrates all dimensions of female power. We offer quality, style and substance in every size and are B Corp certified. Our initiatives focus on sustainability, diversity, equity and inclusion, empowering women to feel confident and sexy no matter their size or shape.
Role Overview Reporting to the Senior Manager of Retail, the Store Manager oversees all aspects of store operations to ensure profitability, operational excellence, and an outstanding customer experience. The role provides leadership to store staff, drives sales performance, manages budgets, and ensures compliance with company policies and standards.
Responsibilities
Identify, create and execute store business plans that drive performance results and maximize opportunities.
Oversee daily store operations to ensure efficiency, safety and compliance with company policies.
Drive sales growth by analyzing performance metrics and implementing strategic initiatives.
Manage inventory levels, shrink prevention and loss control measures.
Create store schedules to ensure adequate floor coverage while meeting payroll budget.
Ensure visual merchandising standards are consistently met.
Ensure cash handling and register procedures are maintained and executed accurately.
Represent the brand and ensure team members embody brand spirit in all interactions.
Recruit, train, coach, develop store management and staff and take corrective action when needed.
Monitor and set daily, weekly and monthly sales goals for each team member and provide regular feedback, coaching and counseling.
Foster a positive, inclusive and high‑performance work culture.
Manage scheduling and labor costs to meet business needs.
Maintain good communication with corporate team members.
Plan and execute in‑store events, leveraging networking opportunities to build community connections and loyal clientele.
Build customer loyalty through the in‑store experience.
Ensure outstanding customer service and resolve escalated customer issues.
Implement strategies to improve customer satisfaction and loyalty.
Develop and manage store budgets and forecasts.
Monitor daily expenses and manage budgets to ensure financial targets are met while controlling costs.
Read, analyze and interpret financial reports to drive profitability.
Skills & Qualifications
Minimum 5+ years of retail management experience, including multi‑department or high‑volume operations.
Proven track record of driving sales, growing business and managing budgets.
Strong leadership, communication and organizational skills.
Strong business acumen and experience building client relationships.
Experience leading a flagship retail environment and operating confidently under high visibility, executive oversight and leadership presence under pressure.
Ability to lead through change with flexibility, resilience and a consistently positive attitude that motivates teams and maintains operational stability.
Ability to work flexible hours, including evenings, weekends and holidays.
Strong financial management, analytical and budgeting skills.
Location: Century City, Los Angeles, CA. Salary: $92,140 – $162,058 annually.
#J-18808-Ljbffr