Ultimate Staffing
This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $23.00/hr - $23.00/hr
Direct message the job poster from Ultimate Staffing
Business Solutions Manager at Ultimate Staffing We are partnering with a global organization that is looking to add a Customer Support Specialist to their team in Tampa!
Customer Support Specialist
Long Term Contract (1+ year)
Tampa, FL 33602
Hybrid
(2 days in office/3 days work from home)
Shift:
Monday-Friday 10AM-7PM
Pay:
$23.00/HR
Responsibilities
Support customers on order requests made via phone, fax, or email
Be the main point of contact for customers, plants, transportation, credit and marketing team, concerning all orders and shipment issues
Develop full knowledge of products, inventories, sites specifics, as well as Customer Service and Supply Chain procedures, for sound decision making of every order request
Ensure proper alignment between all parts involved in the order, to prevent problems resulting in a financial impact or operational errors
Hold critical judgment of orders, to identify possible shipment delays or improper pricing
Confirm complete ship-to on orders, ensuring accurate, on-time delivery
Take over Point Person duties for plants or other duties as assigned by the CS Manager
Portray a positive image through daily contact with customers and evaluation of customer needs, delivering support in a polite and respectful manner
Education / Experience Requirements
SAP experience required
Microsoft Excel experience required
Minimum three years of experience within Customer Service
Work experience in a global organization or Supply Chain or related fields (or Associate Degree in Business Administration)
Competencies
Strong communication skills and problem-solving skills
Strong multi-tasking and organizational skills
Strong team & support orientation
Good Microsoft skills, specifically MS Outlook and Excel
Essential Job Functions The position holder needs to be able to:
Work with computer systems
Multitask
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Seniority level Entry level
Employment type Full-time
Job function Administrative, Customer Service, and Distribution
Industries Office Administration
Referrals increase your chances of interviewing at Ultimate Staffing by 2x
Get notified about new Customer Support Specialist jobs in
Tampa, FL .
#J-18808-Ljbffr
Base pay range $23.00/hr - $23.00/hr
Direct message the job poster from Ultimate Staffing
Business Solutions Manager at Ultimate Staffing We are partnering with a global organization that is looking to add a Customer Support Specialist to their team in Tampa!
Customer Support Specialist
Long Term Contract (1+ year)
Tampa, FL 33602
Hybrid
(2 days in office/3 days work from home)
Shift:
Monday-Friday 10AM-7PM
Pay:
$23.00/HR
Responsibilities
Support customers on order requests made via phone, fax, or email
Be the main point of contact for customers, plants, transportation, credit and marketing team, concerning all orders and shipment issues
Develop full knowledge of products, inventories, sites specifics, as well as Customer Service and Supply Chain procedures, for sound decision making of every order request
Ensure proper alignment between all parts involved in the order, to prevent problems resulting in a financial impact or operational errors
Hold critical judgment of orders, to identify possible shipment delays or improper pricing
Confirm complete ship-to on orders, ensuring accurate, on-time delivery
Take over Point Person duties for plants or other duties as assigned by the CS Manager
Portray a positive image through daily contact with customers and evaluation of customer needs, delivering support in a polite and respectful manner
Education / Experience Requirements
SAP experience required
Microsoft Excel experience required
Minimum three years of experience within Customer Service
Work experience in a global organization or Supply Chain or related fields (or Associate Degree in Business Administration)
Competencies
Strong communication skills and problem-solving skills
Strong multi-tasking and organizational skills
Strong team & support orientation
Good Microsoft skills, specifically MS Outlook and Excel
Essential Job Functions The position holder needs to be able to:
Work with computer systems
Multitask
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Seniority level Entry level
Employment type Full-time
Job function Administrative, Customer Service, and Distribution
Industries Office Administration
Referrals increase your chances of interviewing at Ultimate Staffing by 2x
Get notified about new Customer Support Specialist jobs in
Tampa, FL .
#J-18808-Ljbffr