Menzies Aviation
Customer Service Supervisor (Frontier Airlines) $19.00/hr *(PLUS up to $1.50 in
Menzies Aviation, Atlanta, Georgia, United States, 30383
Customer Service Supervisor (Frontier Airlines) $19.00/hr (PLUS up to $1.50 in tenure increase)
2 days ago – Be among the first 25 applicants.
Passenger Service Supervisor will have primary oversight of the fast‑paced airport passenger service environment, providing quality passenger service, ticketing, check‑in processing, luggage claim handling, and service assistance to all traveling passengers.
Primary Accountabilities And Duties Include
Ensure accuracy of all weight and balance requirements.
Promptly handle all passenger service complaints with a focus on positive resolution.
Responsible for staff scheduling, leadership development and employee accountability.
Complete all check‑in procedures, including handling reservations, ticketing, seat assignments, airport announcements, and verifying proper international documentation.
Assist customers with special needs and unaccompanied minors.
When operating jet ways, CSSs will be required to work at unprotected heights of over 15 feet, approximately 2–3 times per day, and be responsible for opening/closing aircraft doors.
Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
Ensure safe and secure operations in accordance with the highest possible standards of health, safety, security, and all government statutory requirements.
Perform other duties as assigned.
Qualifications And Experience
Must be at least 18 years of age.
Must have a high school diploma or equivalent.
Must have a positive, can‑do, upbeat personality.
Must be able to speak, read and write in English proficiently.
Must be available and flexible to work variable shifts, including weekends and holidays.
Comfortably and continuously move/lift customer luggage with up to 70 lbs.
Must be able to stand for long periods of time at the ticket counter and gate check‑in areas.
Will be exposed to respiratory irritants (jet fumes).
Must pass an FBI criminal background check and obtain a customs seal.
Must successfully complete and pass the initial new hire classroom and on‑the‑job training.
Must have strong verbal and written communication skills.
Knowledge of computer software programs.
Must pass pre‑employment drug test.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Airlines and Aviation
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Atlanta, GA .
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Passenger Service Supervisor will have primary oversight of the fast‑paced airport passenger service environment, providing quality passenger service, ticketing, check‑in processing, luggage claim handling, and service assistance to all traveling passengers.
Primary Accountabilities And Duties Include
Ensure accuracy of all weight and balance requirements.
Promptly handle all passenger service complaints with a focus on positive resolution.
Responsible for staff scheduling, leadership development and employee accountability.
Complete all check‑in procedures, including handling reservations, ticketing, seat assignments, airport announcements, and verifying proper international documentation.
Assist customers with special needs and unaccompanied minors.
When operating jet ways, CSSs will be required to work at unprotected heights of over 15 feet, approximately 2–3 times per day, and be responsible for opening/closing aircraft doors.
Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
Ensure safe and secure operations in accordance with the highest possible standards of health, safety, security, and all government statutory requirements.
Perform other duties as assigned.
Qualifications And Experience
Must be at least 18 years of age.
Must have a high school diploma or equivalent.
Must have a positive, can‑do, upbeat personality.
Must be able to speak, read and write in English proficiently.
Must be available and flexible to work variable shifts, including weekends and holidays.
Comfortably and continuously move/lift customer luggage with up to 70 lbs.
Must be able to stand for long periods of time at the ticket counter and gate check‑in areas.
Will be exposed to respiratory irritants (jet fumes).
Must pass an FBI criminal background check and obtain a customs seal.
Must successfully complete and pass the initial new hire classroom and on‑the‑job training.
Must have strong verbal and written communication skills.
Knowledge of computer software programs.
Must pass pre‑employment drug test.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Airlines and Aviation
Get notified about new Customer Service Supervisor jobs in
Atlanta, GA .
#J-18808-Ljbffr