The Center for Youth Services, Inc.
Overnight Emergency Shelter Supervisor
The Center for Youth Services, Inc., Rochester, New York, United States
Schedule and Work Hours
Sunday, Monday, Thursday: 10pm-6am; Wednesday: 8am-6pm. 38 hours per week with three overnight shifts and one day shift.
Overview The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.
Essential Functions and Example of Duties
Administrative Responsibilities:
Assist leadership team with oversight of Overnight Emergency Shelter Counselors (screening, hiring, orientation, professional development, mentoring).
Provide individual and group supervision to overnight staff.
Team with other RHY programs.
Quality assurance for program and client.
Consultation for program and client.
Pursue professional development.
Supervise daily/nightly program.
Oversee overnight shelter schedule, approve PTO and arrange coverage.
Direct Service Responsibilities:
Ensure a respectful, cooperative environment.
Maintain client confidentiality as per agency policies.
Prevention/intervention of crisis and conflict resolution.
Promote teamwork with daytime Emergency Shelter Counselors.
Participate in individual and group supervision.
Assist with data entry and maintenance of client files.
Provide individual counseling and mentoring.
Maintain facility and grounds.
After-hours intake, assessment, information, and referral.
Transport clients as needed.
Other duties as assigned.
Employment Guidelines
Candidates must be: Youth-friendly and positive; Calm and objective in crisis situations; Sensitive to cultural issues; Able to establish positive relationships; Able to work evenings, weekends and holidays.
Candidates must possess knowledge of: Positive youth development; Counseling approaches and techniques; Adolescent development and issues; Residential services; Group facilitation and training methods; Community resources; Crisis prevention/intervention skills; Verbal and written communication; Time management; Multi-tasking; Social, recreational activities; Meal preparation, housekeeping and facility maintenance; Group and individual supervision techniques; Implementation and enforcement of agency policy and procedures; Office 365; Data collection, outcome measurement, and reporting.
Mandatory: Valid NYS driver's license; Acceptable driving record; Regular access to motor vehicle; Automobile insurance meeting specified limits; Telephone.
Qualifications Bachelor’s degree in a human services related field AND minimum 3 years of supervisory experience AND 2 years’ experience working with adolescents, OR an equivalent combination of education and experience.
The Center for Youth provides equal opportunities for employment.
Salary: $23.5 - $25.5 per hour
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Overview The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.
Essential Functions and Example of Duties
Administrative Responsibilities:
Assist leadership team with oversight of Overnight Emergency Shelter Counselors (screening, hiring, orientation, professional development, mentoring).
Provide individual and group supervision to overnight staff.
Team with other RHY programs.
Quality assurance for program and client.
Consultation for program and client.
Pursue professional development.
Supervise daily/nightly program.
Oversee overnight shelter schedule, approve PTO and arrange coverage.
Direct Service Responsibilities:
Ensure a respectful, cooperative environment.
Maintain client confidentiality as per agency policies.
Prevention/intervention of crisis and conflict resolution.
Promote teamwork with daytime Emergency Shelter Counselors.
Participate in individual and group supervision.
Assist with data entry and maintenance of client files.
Provide individual counseling and mentoring.
Maintain facility and grounds.
After-hours intake, assessment, information, and referral.
Transport clients as needed.
Other duties as assigned.
Employment Guidelines
Candidates must be: Youth-friendly and positive; Calm and objective in crisis situations; Sensitive to cultural issues; Able to establish positive relationships; Able to work evenings, weekends and holidays.
Candidates must possess knowledge of: Positive youth development; Counseling approaches and techniques; Adolescent development and issues; Residential services; Group facilitation and training methods; Community resources; Crisis prevention/intervention skills; Verbal and written communication; Time management; Multi-tasking; Social, recreational activities; Meal preparation, housekeeping and facility maintenance; Group and individual supervision techniques; Implementation and enforcement of agency policy and procedures; Office 365; Data collection, outcome measurement, and reporting.
Mandatory: Valid NYS driver's license; Acceptable driving record; Regular access to motor vehicle; Automobile insurance meeting specified limits; Telephone.
Qualifications Bachelor’s degree in a human services related field AND minimum 3 years of supervisory experience AND 2 years’ experience working with adolescents, OR an equivalent combination of education and experience.
The Center for Youth provides equal opportunities for employment.
Salary: $23.5 - $25.5 per hour
#J-18808-Ljbffr